Office Specialist

State of NebraskaLincoln, NE
1d$17

About The Position

The Department of Health and Human Services is seeking a motivated individual to join our Children and Family Services (CFS) Financial Team and fill the role of an Office Specialist. The successful candidate will be a self-starter, detail oriented, have a high personal standard of integrity, and share in our mission of Helping People Live Better Lives. As the Office Specialist on the CFS Financial Team, you are: • Primarily responsible for issuing payments to entities across Nebraska in a timely and accurate manner by reviewing payments for accuracy and program requirements before the payments are created. • Responsible for monitoring multiple CFS email accounts to coordinate responses to outside entities. • Other duties may be requested as agency initiatives change “You have the passion; we have the opportunities – let’s make a difference for Nebraskans!” Hiring wage for this position $17.254 Work Schedule – Monday – Friday; 8:00 AM – 5:00 PM Dress Attire – Business Casual

Requirements

  • Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
  • Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
  • Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.
  • Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

Nice To Haves

  • Associate degree in public or business administration, accounting, or any discipline related to the work assigned.
  • One year of experience in administrative, business management, or technical support work.
  • Experience may substitute for education on a year-for-year basis.
  • Knowledge of Excel, Outlook, and DHHS internal computing programs including OnBase and NFOCUS

Responsibilities

  • Primarily responsible for issuing payments to entities across Nebraska in a timely and accurate manner by reviewing payments for accuracy and program requirements before the payments are created.
  • Responsible for monitoring multiple CFS email accounts to coordinate responses to outside entities.
  • Other duties may be requested as agency initiatives change

Benefits

  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
  • Your paycheck is just part of your total compensation.
  • Check out all that the State of Nebraska has to offer!
  • Benefit eligibility may vary by position, agency and employment status.
  • For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
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