Office Specialist 2, Electronic Health Records (Ontario) Temp Opportunity

State of Oregon

About The Position

Office Specialist 2, Electronic Health Records (Ontario) Temp Opportunity Snake River Correctional Institution – Ontario, Oregon Oregon Department of Corrections Get your foot in the door to come work with a great team and grow your experience! We currently have two openings at Snake River Correctional Institution for a temp Office Specialist 2. These positions are expected last 3-4 months. About the Job – Your Role Your primary duties in this role will be to provide clerical support for the administrative and operational activities at the Health Services Division through completion of activities which support the functions of the electronic health records (EHR) project and business operations. You will use established methods to ensure accuracy of health record maintenance and filing, timely flow of written and verbal communication, compilation of statistics and reports, and records management. We’re looking for candidates who bring the following traits and skills, which are essential for success and will be utilized daily in this role: Creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment. Contributing to a positive teamwork environment. Provide service to and work alongside diverse populations while exhibiting a commitment to respecting individuality, personal experiences and diverse cultural backgrounds; conducting your work with a pledge to inclusivity and antiracism, and providing customer service that is present, engaging, embodies a positive approach, and consistently exceeds customer expectations. Applying and explaining or clarifying laws, rules, policies, and procedures. Problem-solving: identifying a problem and using sound judgement to come up with possible solutions. Dependable resource for others and someone others can rely on as part of a team. Staying organized and work independently, pivoting between tasks with flexibility and ease, and come alongside clients, customers, or colleagues to provide support. Communication providing high-quality written communications; Ability to communicate information to a diverse audience in a clear manner. Work independently and manage work appropriately with little oversight, anticipate needs, assess situations, and act in accordance with agency laws, rules, policies, and procedures. Maintaining confidentiality of records. Understanding of metrics and/or key performance indicators. Processing and editing documents using Microsoft Office (e.g., Outlook, Word, Excel, Publisher, and PowerPoint) and Adobe (e.g., Acrobat) applications. Excellent customer service skills, with the ability to communicate detailed information effectively and tactfully, both orally and in writing, to many people. Self-motivated and able to meet numerous firm deadlines, with frequent interruptions in daily work schedule.

Requirements

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
An associate degree in any field.
An equivalent combination of education and experience.
Ability to lift and transfer boxes and equipment weighing up to 20 pounds.
Experience with records and information management, including reviewing records or documents for accuracy and completeness within established criteria.
Experience performing data entry, contacting customers to obtain information, and tracking and compiling documents.
Experience with problem solving and organizational skills.
Experience working productively with many priorities, competing deadlines, and assignments.
Experience in Word, Excel, Outlook, PowerPoint, Teams, Adobe Acrobat, and tracking or file management software.
Proficiency and accuracy while entering information into computer systems.
Quality control while working with physical and electronic records.
Creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Contributing to a positive teamwork environment.
Provide service to and work alongside diverse populations while exhibiting a commitment to respecting individuality, personal experiences and diverse cultural backgrounds; conducting your work with a pledge to inclusivity and antiracism, and providing customer service that is present, engaging, embodies a positive approach, and consistently exceeds customer expectations.
Applying and explaining or clarifying laws, rules, policies, and procedures.
Problem-solving: identifying a problem and using sound judgement to come up with possible solutions.
Dependable resource for others and someone others can rely on as part of a team.
Staying organized and work independently, pivoting between tasks with flexibility and ease, and come alongside clients, customers, or colleagues to provide support.
Communication providing high-quality written communications; Ability to communicate information to a diverse audience in a clear manner.
Work independently and manage work appropriately with little oversight, anticipate needs, assess situations, and act in accordance with agency laws, rules, policies, and procedures.
Maintaining confidentiality of records.
Understanding of metrics and/or key performance indicators.
Processing and editing documents using Microsoft Office (e.g., Outlook, Word, Excel, Publisher, and PowerPoint) and Adobe (e.g., Acrobat) applications.
Excellent customer service skills, with the ability to communicate detailed information effectively and tactfully, both orally and in writing, to many people.
Self-motivated and able to meet numerous firm deadlines, with frequent interruptions in daily work schedule.

Responsibilities

Provide clerical support for the administrative and operational activities at the Health Services Division through completion of activities which support the functions of the electronic health records (EHR) project and business operations.
Ensure accuracy of health record maintenance and filing
Ensure timely flow of written and verbal communication
Compilation of statistics and reports
Records management