OFFICE SERVICES SUPERVISOR II

State of CaliforniaSacramento, CA
65dHybrid

About The Position

Under the general direction of the Presiding Worker's Compensation Judge (PWCJ) and/or Office Services Supervisor III, the Office Services Supervisor II (OSS II), supervises, trains, plans, organizes and directs the work of Office Technicians (OTs), student assistants, and other clerical employees. The OSSII should have a working knowledge of the Electronic Adjudication Management System (EAMS). This posting may be used to fill future vacancies in accordance with 2 CCR §249.3 Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. To be considered for this Office Services Supervisor II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=3166 You will find additional information about the job in the Duty Statement.

Requirements

  • applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility
  • working knowledge of the Electronic Adjudication Management System (EAMS)

Nice To Haves

  • Knowledge of spelling, grammar, punctuation, modern English usage and basic Arithmetic.
  • Knowledge of principles and processes for providing quality customer service.
  • Knowledge of principles of Personnel Management.
  • Knowledge of principles of effective supervision and training.
  • Excellent interpreting skills to accurately interpret written material and numerical data.
  • Excellent writing skills to edit written material.
  • Excellent communication skills, verbal and written, to ensure quality customer service and to communicatewith other staff and those contacted in the work place.
  • Excellent organizational skills to prioritize work assignments or projects.
  • Proficient computer skills (Microsoft Word and Excel, Outlook).

Responsibilities

  • supervises
  • trains
  • plans
  • organizes
  • directs the work of Office Technicians (OTs), student assistants, and other clerical employees

Benefits

  • The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program and monthly transportation voucher.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Executive, Legislative, and Other General Government Support

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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