Office Secretary -Health at Work

Meritus Health • Hagerstown, MD

9h • Onsite

About The Position

We are seeking an organized, detail-oriented, and patient-service-focused Office Secretary to provide outstanding clerical and administrative support in our fast-paced medical offices.

Requirements

• High school diploma or equivalent required
• Previous experience in a medical office setting preferred
• Previous experience with computer use preferred
• Strong communication and customer service skills
• Ability to prioritize and multitask in a busy environment
• Proficiency in maintaining confidential patient information
• Basic office equipment and computer literacy

Nice To Haves

• Enjoy helping patients and keeping busy throughout the day
• Are comfortable working with electronic health records and scheduling systems
• Take pride in creating an organized, welcoming office environment
• Can adapt quickly to changing priorities and urgent requests

Responsibilities

• Greet and assist patients and clients both in person and over the phone
• Schedule appointments and verify insurance information accurately
• Maintain patient demographics and update records in the system
• Address patient questions or refer them to appropriate personnel when needed
• Keep patients informed about scheduling delays or changes
• Maintain confidentiality and compliance with all healthcare regulations
• Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance & Disability Coverage
• Company-paid life insurance
• Short- and long-term disability benefits
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Robust company match for 401(k)
• Education Assistance & Tuition Reimbursement
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Shift Differential Pay (for evening, night, or weekend shifts)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees