Office Sales and Communications Manager

HNTB Corporation•Austin, TX

18h

About The Position

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This opportunity, with direction and partnership with the Office Leadership team, has overall responsibility for pursuing and winning projects for the South Central Texas office, which includes locations in Austin, El Paso, Round Rock, and San Antonio. The OSM shepherds development of the office strategic plan, developing and delivering on the sales component of that plan. As a champion to the Sophisticated Sales Approach (SSA) process, serves as a key strategist to project pursuits and builds and leverages relationships across the firm to bring needed resources to those pursuits. The OSM serves as a member of the Office Leadership team. This role may also include public engagement and communications assignments for key municipal clients in the Central Texas region.

Requirements

Bachelor's degree in Marketing, Engineering, Architecture or relevant field.
10 years relevant experience

Nice To Haves

Bachelor's degree in Marketing or Advertising
4 years supervisory experience
15 years relevant experience

Responsibilities

Leads, champions, owns, teaches and drives the SSA process for the office.
Provides oversight and evaluation of office SSA effectiveness, intervening when needed to adhere to the established process.
Participates in client service action plans.
Develops and delivers on new win goals for the office (budget and performance), opportunities, hit rates, client assessments and client audits.
Maintains data on and monitors project wins.
Serves as key strategist to pursuits, leading war rooms, participating in go-no go decisions and leveraging relationships across the firm to bring resources to support project pursuits.
May support the pursuit champion in budgeting for pursuits.
Understands the status of each pursuit, monitoring risks to success including pursuit resource allocation, key hires, and client issues.
Ensures debriefs and after action reviews (AARs) are completed on all pursuits, following up and acting on lessons learned.
Shepherds the development of the office strategic plan, following the HNTB process, involving key inputs from Client Service Leaders/teams, ideas and drafts for review and direction from the Office Leader.
Assists the Office Leadership team in developing an office-level government and public relations plan that supports the objectives of client growth, new client development and key pursuit success.
Acts as a liaison between the office and the Division Sales Officer on all matters related to pursuits and pursuit budget.
Acts as a trusted advisor to the Office Leader, serving as a member of the office leadership team and contributing beyond a sales focus.
Fosters own client relationships and recommends effective teaming relationships at local, regional and firmwide levels.
Performs other duties as assigned.