Office Receptionist

Monroe Dodge Chrysler•Monroe, MI

1d•Onsite

About The Position

The Receptionist serves as the first point of contact for customers and visitors, providing a professional and welcoming experience. This role is responsible for managing incoming calls, greeting guests, and supporting administrative functions to ensure smooth daily operations within the dealership.

Requirements

High school diploma or equivalent required
Previous receptionist, customer service, or administrative experience preferred (automotive experience is a plus)
Strong communication and interpersonal skills
Professional appearance and positive attitude
Ability to multitask in a fast-paced environment
Basic computer skills (Microsoft Office, CRM systems, or dealership software)
Ability to sit or stand for extended periods
Occasional lifting of light office materials (up to 15 lbs)
Customer-focused mindset
Strong organizational skills
Attention to detail
Reliability and punctuality
Ability to remain calm under pressure

Nice To Haves

automotive experience is a plus

Responsibilities

Greet and welcome all customers, vendors, and visitors in a friendly and professional manner
Direct guests to appropriate departments (Sales, Service, Parts, Finance)
Maintain a clean, organized, and presentable reception area
Answer, screen, and route incoming phone calls promptly and professionally
Take accurate messages and ensure timely delivery to staff
Assist with basic customer inquiries or direct calls appropriately
Perform data entry and maintain customer records as needed
Assist with filing, scanning, and document organization
Support dealership staff with clerical tasks and special projects
Handle incoming and outgoing mail, packages, and deliveries
Process payments and issue receipts accurately
Balance cash drawer and assist with end-of-day reporting