Office Receptionist and Floor Manager.

ScholarMade Achievement PlaceLittle Rock, AR
10d

About The Position

ScholarMade Achievement Place is seeking a welcoming, highly organized, and emotionally intelligent professional to serve as our Office Receptionist and Floor Manager. This individual is the heartbeat of our front office—greeting families, supporting staff, and ensuring the building runs smoothly and with integrity. This position is ideal for someone who believes in community, shows up ready to serve, and understands that how we show up shapes how students grow up. Core Responsibilities Greet families, scholars, staff, and guests with professionalism and warmth Manage front office communication (calls, emails, visitor check-ins, documentation) Monitor building flow—hallways, restrooms, and key transition points throughout the day Support student transitions (late arrivals, early dismissals, and movement to/from nurse) Maintain a calm and structured front office environment Assist with inventory tracking, staff schedules, and building readiness checks Coordinate closely with the school nurse, custodial team, and meal staff Who You Are – Living the B.M.O.R.E. Way Be Present and Professional: You arrive on time, maintain a calm and polished presence, and set the tone for respectful interactions. Maintain Excellence: You keep the front office and student areas tidy, efficient, and structured—ready to meet the day’s needs. Own Your Responsibilities: You follow through. You ask questions when unsure. You step up and step in. Respond with Grace: You know how to listen deeply, respond calmly, and de-escalate with dignity—even in the midst of challenges. Execute with Purpose: You view every detail—from a student’s bandage to a parent’s concern—as an opportunity to build trust and serve our mission.

Requirements

  • Associate degree or higher preferred
  • Previous experience in school settings, healthcare, or customer service strongly preferred
  • Strong verbal and written communication skills
  • Comfort with email, digital calendars, and google dashboards, excel, word, and other school systems
  • Ability to remain calm and professional under pressure
  • Commitment to ScholarMade’s mission and culture

Responsibilities

  • Greet families, scholars, staff, and guests with professionalism and warmth
  • Manage front office communication (calls, emails, visitor check-ins, documentation)
  • Monitor building flow—hallways, restrooms, and key transition points throughout the day
  • Support student transitions (late arrivals, early dismissals, and movement to/from nurse)
  • Maintain a calm and structured front office environment
  • Assist with inventory tracking, staff schedules, and building readiness checks
  • Coordinate closely with the school nurse, custodial team, and meal staff
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