Office & People Operations Manager

kumo.ai • Mountain View, CA

3d • Hybrid

About The Position

Kumo.AI is a Series C AI startup building a platform for training and running state-of-the-art AI models on relational data. As we scale from ~100 toward 150+ employees, we’re looking for an Office Manager & People Operations Manager who can own the operational backbone of the company.

This is a hands-on, systems-driven role for someone who enjoys running complex operations, owning compliance, and being the connective tissue across teams—while still caring deeply about the employee experience.

You will own the day-to-day workplace experience at our Mountain View HQ and serve as a core operator across People Operations, partnering closely with Leadership, Finance, Recruiting, and G&A.

As Office Manager & People Operations Manager, you will ensure that:

The office runs smoothly, predictably, and professionally on in-office days
Employees experience seamless People Ops from onboarding through offboarding
HR operations are accurate, compliant, and scalable as the company grows
Leadership can trust that People and Workplace operations “just work”

Requirements

• 3+ years of experience in Office Management, People Ops, HR Ops, or similar roles (startup experience strongly preferred)
• Proven ownership of HR operational workflows (onboarding/offboarding, HRIS hygiene, benefits and payroll coordination)
• Strong organizational, project management, and vendor management skills
• Excellent judgment, discretion, and communication with sensitive information
• Comfortable independently running People Ops in a growing startup environment
• Ability to be onsite in Mountain View Mon/Wed/Fri and serve as the primary office owner

Nice To Haves

• Recruiting operations experience (interview scheduling, candidate experience, onsite coordination)
• Familiarity with HRIS/ATS tools, Google Workspace, Slack
• Experience scaling People operations from ~50 → 100+ or ~100 → 150+ employees

Responsibilities

• Own the in-office experience for a hybrid team (Mon/Wed/Fri): office readiness, supplies, snacks, vendors, and workplace communication
• Manage facilities and office infrastructure end-to-end: building access, badging, maintenance tickets, IT/AV coordination, conference rooms, shipments, mail, and lease-related coordination
• Manage office vendors and contracts (cleaning, food, maintenance, services), balancing cost, quality, and scalability
• Own office logistics including food/snacks, office supplies, Amazon approvals, and vendor renewals
• Plan and execute onsite moments: team lunches, offsites, candidate onsites, and occasional customer or partner visits
• Serve as the operational owner of the physical workplace—not just coordination, but accountability
• Own onboarding and off-boarding end-to-end, including: Checklists and workflows I-9/W-4 compliance Benefits enrollment timelines Equipment and device coordination First-week readiness and employee experience
• Maintain HR systems and records (HRIS, org charts, policies, employee files) with high accuracy, confidentiality, and audit readiness
• Partner closely with Finance and payroll providers to ensure accurate payroll cycles, changes, audits, and reporting
• Administer benefits programs: enrollments, life events, open enrollment, and employee support
• Own People compliance: required postings, trainings, policy acknowledgements, employment verifications, and audits
• Build and maintain scalable People Ops infrastructure: SOPs, templates, documentation, calendars, and dashboards
• Support company operations related to: Business insurance renewals Compensation plans and administration Immigration coordination Employment-related taxes GTM security and compliance questionnaires
• Work closely with Engineering, Product, Sales, Marketing, Finance, and G&A to support team needs
• Act as the operational “glue” across functions—anticipating needs, unblocking issues, and maintaining momentum
• Exercise strong judgment with sensitive employee and company information
• Coordinate interviews end-to-end for technical and GTM roles (scheduling, onsite logistics, candidate experience, feedback collection)
• Maintain job posting and interview process hygiene
• Occasionally assist with sourcing or pipeline coordination for priority roles

Benefits

• Real ownership: You’ll shape the operational backbone of People and Workplace at a scaling Series C company
• Build for scale: Design systems that support growth without losing the human element
• High trust, high impact: Partner directly with leadership and influence day-to-day operations
• Hybrid with intention: In-office days are purposeful; focus time is respected

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees