Global Operations - Office Operations Support

Creative Artists Agency•Nashville, TN

1d•$20 - $24•Onsite

About The Position

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. We are seeking a dedicated, professional, and high-energy individual to join our team as Office Operations Support at our Nashville, TN office. This role is a fantastic opportunity for someone who is service-oriented and eager. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and efficient office environment.

Requirements

Demonstrated ability to maintain a high level of professionalism and confidentiality.
Experience with AV equipment and basic IT troubleshooting.
Exceptional organizational and multitasking abilities.
Strong verbal and written communication skills.
Proactive in identifying issues and finding solutions.
Dedication to providing excellent service to both internal and external stakeholders.
Friendly, approachable, and service-oriented attitude.
Ability to handle sensitive information with confidentiality.
Professional appearance and demeanor.
High energy level and ability to maintain a positive attitude in a fast-paced environment.
High school diploma or equivalent; additional qualifications in office administration are a plus.
Proven experience as a receptionist, front desk representative, or similar role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

Serve as the first point of contact for all visitors and callers, embodying the company's values and professionalism.
Manage the reception area to ensure a welcoming and efficient environment.
Provide support to employees by coordinating meeting rooms, handling correspondence, and managing office supplies.
Facilitate internal communications and assist with onboarding processes.
Participate in and lead various projects that contribute to the improvement of office operations and employee experience.
Collaborate with other departments on company-wide initiatives.
Oversee the setup and troubleshooting of audiovisual equipment for meetings and presentations.
Ensure seamless operation of all technical aspects during events and conferences.
Work closely with the facilities team to maintain a safe, efficient, and pleasant work environment.
Act as a key player in emergency response and building maintenance processes.