Office Manager

Nation Security•Doral, FL

About The Position

Nation Security is a premier provider of professional guarding and protective services. We pride ourselves on being an agile, high-performance organization that values accountability, professional growth, and elite service. Unlike massive global conglomerates where employees are just numbers, we offer a dynamic environment where our Office Manager plays a critical role in our daily success and company culture. We are seeking a high-energy Office Manager to serve as the operational "Command Center" for our Miami branch. This is a multi-faceted role that blends Office Administration, HR/Recruitment, and Logistics. You will be the first point of contact for our clients and the primary advocate for our security personnel.

Requirements

Experience: 3+ years in Office Management, HR, or Administrative Leadership (Security or Logistics industry experience is a major plus).
Licensing Knowledge: Familiarity with state security licensing requirements is preferred.
Tech Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Google Suite).
Communication: Exceptional verbal and written communication skills; bilingual (English/Spanish) is a MUST.
Aptitude: A "problem-solver" mindset with the ability to multitask in a fast-paced environment.

Nice To Haves

Security or Logistics industry experience
Familiarity with state security licensing requirements

Responsibilities

Recruitment & Talent Pipeline
Source and recruit high-quality security personnel through various job boards and community outreach.
Conduct initial phone screenings and in-person interviews to vet candidates for professionalism and required licensing.
Manage the applicant tracking process from initial contact to hire.
Onboarding & Compliance
Lead the orientation process for all new hires, ensuring they understand company protocols and site-specific duties.
Maintain 100% compliant employee files, ensuring all state-mandated security licenses and background checks are up to date.
Issue uniforms and equipment to new officers, ensuring they are field-ready on day one.
Front Desk & Reception
Greet visitors, clients, and applicants with a high level of professionalism.
Manage the main phone line and route inquiries to the appropriate departments (Sales, Operations, or Dispatch).
Maintain a clean, organized, and welcoming front office environment.
Procurement & Ordering
Monitor and restock office supplies and essential field gear.
Manage relationships with vendors and uniform suppliers to ensure timely delivery and cost-efficiency.
General Administration
Support the Operations Manager with administrative tasks related to scheduling and payroll verification.
Coordinate office meetings, employee appreciation initiatives, and safety briefings.