Transtar - Office Manger

Transtar Insurance/Bluestar Claims•Phoenix, AZ

9d•$50,000 - $60,000•Onsite

About The Position

The Office Manager plays a critical role in ensuring the smooth day-to-day operations of the commercial insurance agency. This individual oversees administrative functions, supports agency leadership and producers, manages office systems and vendors, and helps maintain a professional, efficient, and compliant workplace. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced, client-focused environment.

Requirements

3+ years of office management or administrative experience (insurance or financial services a plus)
Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency with Microsoft Office and/or Google Workspace
High attention to detail and ability to manage multiple priorities
Completion of our pre-employment assessment: https://www.ondemandassessment.com/link/index/JB-1AYEEWUZ0?u=1166563
Highly organized and detail-oriented
Proactive problem-solver with a service mindset
Discreet and professional with confidential information
Comfortable working independently and as part of a team
Adaptable in a fast-paced, deadline-driven environment

Nice To Haves

Familiarity with agency management systems (e.g., Applied Epic)
Knowledge of insurance licensing or compliance processes

Responsibilities

Oversee daily office operations to ensure efficiency and professionalism
Maintain the overall cleanliness and organization of the office
Manage office supplies, equipment, branding merchandise, vendor relationships, and other office needs
Retrieve all incoming mail and ensure it is scanned and saved to the shared processing folder
Develop, document, and improve administrative processes and workflows
Coordinate calendars, meetings, and internal communications as needed
Assist with travel arrangements for employees and business partners
Provide administrative support to producers, account managers, and leadership
Assist with onboarding and offboarding of employees
Serve as a go-to resource for internal operational questions
Help coordinate training, licensing, and continuing education
Deposit incoming checks daily
Process expense reports
Add vendors in agency management system, and send invoices to accounting for processing
Monitor budgets related to office operations and administrative expenses
Maintain organized records, files, and documentation (digital and physical)
Agency compliance requirements and carrier documentation
Support licensing, appointments, and renewal tracking
Occasionally interact with clients in a professional and courteous manner
Support agency initiatives, projects, and events
Represent the agency with professionalism internally and externally