Office Manager

Zwicker & Associates, P.C.•Baton Rouge, SC

15h•$65,000

About The Position

The most prestigious lending institutions entrust Zwicker & Associates, P.C. with protecting their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. Zwicker is presently seeking an Office Manager to join our team. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join our team. We seek candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaborate and innovate, achieving high performance. We encourage and provide lifelong learning and training opportunities for our team members to build a strong foundation and a successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail-oriented, and driven to perform. The base salary for this position is $65,000 per year, plus applicable bonus.

Requirements

Minimum of three years of experience in office management, administration, or a related role
Strong interpersonal skills to lead and develop a department and a team
Strong organizational and time management skills with the ability to multitask to complete a wide variety of tasks
Strong written and verbal communication skills
High level of professionalism with a strong commitment to ethics and compliance standards
Leadership ability to manage challenges and oversee employees
Proficient computer skills, including Word, Excel, and Outlook
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking

Nice To Haves

Legal experience in a high-volume environment (preferred)
Bachelor’s Degree in Business, Administration, or a related field is preferred

Responsibilities

Train, comply with, and enforce firm policies, procedures, and expectations
Implement and manage workflow processes – within the framework identified by Z&A executive management staff – to most efficiently achieve all goals and responsibilities
Analyze and process reports to ensure that proper workflow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates
Supervise, lead, and mentor support staff to ensure accuracy and high production levels
Utilize collection software to properly update and document the status of each account in the assigned inventory
Draft basic pleadings and forms
Communicate effectively and appropriately with team members, other internal departments, outside vendors, opposing counsel, pro se parties, and judicial assistants
Perform other duties as assigned