Office Manager

Arcade•San Francisco, CA

13d

About The Position

About Arcade Our mission is to empower teams to become great storytellers. Our vision is to build dynamic visual experiences. More than 22,000 teams use Arcade to tell better, more engaging product stories, and we need your help spreading the word! Culturally, we are a team of ex-Atlassians, AngelList, and Shopify teammates. We believe in building beautiful, easy-to-use products that meaningfully improve how software companies showcase their product at every stage of a customer journey. What You’ll Do Create a workplace people love Run the day-to-day office experience — manage food, vendors, deliveries, mail, supplies, and visitors so the office feels welcoming and seamless. Build and maintain reliable systems to ensure operations just work. Champion connection and culture Own the planning and execution of cultural touchpoints — monthly team gatherings, rituals, celebrations, offsites, and other experiences that make Arcade a meaningful and fun place to work. Actively strengthen cross-team relationships and create opportunities for connection. Be the go-to for people logistics Anticipate needs and solve problems before they’re noticed. Support team needs with high accountability, excellent judgement, and a bias to action. Bring consistency and momentum Track recurring responsibilities and follow through without reminders. Iterate on what works, ask for feedback, and refine experiences over time.

Requirements

1+ year experience in office management, operations, events planning, hospitality, or a similar role where execution and people experience mattered.
High accountability: you follow through even when no one is watching.
Bias to action: you act fast, iterate, and unblock others.
High taste and judgment: you create experiences that feel thoughtful and inclusive.
Strong relationship instincts: you notice who’s connected and who’s not, and gently bring people together.

Nice To Haves

Experience planning offsites, socials, or regular team rituals.
Prior work at a fast-moving startup or hybrid/remote environment.
Familiarity with basic office tools (Slack, Notion, Google Workspace, Asana/Linear).A team that values diversity and inclusion.

Responsibilities

Run the day-to-day office experience — manage food, vendors, deliveries, mail, supplies, and visitors so the office feels welcoming and seamless.
Build and maintain reliable systems to ensure operations just work.
Own the planning and execution of cultural touchpoints — monthly team gatherings, rituals, celebrations, offsites, and other experiences that make Arcade a meaningful and fun place to work.
Actively strengthen cross-team relationships and create opportunities for connection.
Anticipate needs and solve problems before they’re noticed.
Support team needs with high accountability, excellent judgement, and a bias to action.
Track recurring responsibilities and follow through without reminders.
Iterate on what works, ask for feedback, and refine experiences over time.