Office Manager

Catholic Charities, Diocese of Cleveland•Elyria, OH

12d

About The Position

Performs advanced business and administrative functions in support of site operations. This position assists with the preparation and completion of reports, coordination of personnel-related activities, and management of administrative processes. The role requires strong organizational skills and the ability to exercise independent judgment when making administrative decisions and addressing routine operational matters.

Requirements

Combination of education and experience normally represented by an Associate’s Degree or equivalent and 2-4 years of related work experience, including supervision. Training in office automation and demonstrated keyboard skills.
Advanced computer experience necessary, especially Microsoft Office, Windows and database management systems.
Must have excellent oral, written and interpersonal communication skills.
Ability to effectively and productively work with people of very diverse economic, cultural and administrative backgrounds.
Ability to supervise clerical and/or professional administrative personnel.
Must be able to work independently from general instructions.
Must have the ability to prioritize and organize work in a neat, logical, and well-documented manner for self and others.
Must be able to work with a high level of speed and accuracy.
Must have excellent organizational skills, strong detail orientation and the ability to maintain confidentiality.
Final applicant is required to be fingerprinted to complete background check.

Responsibilities

Under direction, ensure that the activities of this position are consistent with the mission, vision, and values of Charities Services, Diocese of Cleveland.
Perform client and clerical office services and management, including: typing, reception, duplicating, filing, message delivery, supply ordering, expense reports, equipment maintenance, intakes and data reporting.
Act as liaison with outside vendors and employees of the Catholic Charities System regarding administrative issues related to purchasing, personnel, training, and operations; supervise receiving and shipping units.
Analyze, establish, and maintain department file systems and record keeping systems, which may include confidential client information, to assure maximum accountability.
Maintain and coordinate IT needs, including maintenance of site equipment and troubleshoot basic helpdesk requests.
Identify opportunities for process improvement and assist in the development and implementation of system policies/procedures as it pertains to office and operational efficiency.
Manage data by completing input and producing necessary reports through effective use of computer-based processes and management.
May assist in the preparation/assembly of complex and/or confidential reports, annual budgets, flyers, proposals and other information as necessary.
Exercise considerable judgment and discretion in screening incoming mail, publications, and other correspondence and resolve inquiries.
Perform other duties as necessary to accomplish objectives.