Office Manager

Hammer & NER•Wayzata, MN

About The Position

Position Summary The Office Manager is the primary staff person charged to respond to the daily and operational needs at both the White Bear Lake and Wayzata offices. Serves as the first point of contact answering a multi-line phone system guiding callers to the proper staff/voice mail as well as welcoming and greeting/directing in-person, visitors and employees at the Wayzata office. Includes triaging guest and employee requests to ensure they are supported, managing office mail services and the support centers (copy/mail rooms). Serves in an administrative support role to support various functions as needed. All employees are expected to center, model and champion Hammer’s core values: Person-Centered, Relational, Opportunistic and Stewardship in order to provide people with intellectual and other disabilities, the opportunity to live life to its fullest.

Requirements

Proven experience as front desk representative or office manager using a multi-line phone or relevant position required working for a mid-sized organization. Formal, informal, and cross-disciplinary experiences will be considered.
Willingness to manage multiple priorities to ensure work is completed in a timely and productive manner.
Demonstrated experience communicating effectively and persuasively both verbally and in writing on an interpersonal and group level.
Experience exercising professional discretion and maintaining confidentiality.
Must demonstrate the ability to work diplomatically with a wide variety of people, complete tasks with a high attention to detail, and possess strong organizational skills.
Proficiency with Microsoft Office Products (Outlook, Word, Excel, PowerPoint, Teams).
Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.
Must be willing and able to work flexible hours/days, including occasional evenings and weekends, reflective of the dynamic schedule of the organization.