Office Manager
SERVPRO of Pottsville/Reading•Amity Township, PA
52d•$25•Onsite
About The Position
As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.
Requirements
- High school diploma/GED; Associate degree or Bachelor’s degree preferred
- At least 1 year of management and/or supervisory experience
- At least 3 year of customer service and/or office-related experience
- Excellent written and verbal communication skills
- Exceptional organization and planning capabilities, strong attention to detail
Nice To Haves
- Associate degree
- Bachelor’s degree
Responsibilities
- Assist in hiring office personnel and ensure employment best practices and compliance
- Manage the training and development plans for office team
- Oversee performance management for office team
- Work with the operations team on scheduling and tracking of jobs and crew production
- Responsible for daily job uploads that incorporate business programs and standards necessary for billing
- Deliver financial reporting as needed
- Verify and analyze franchise performance reports
- Assist with office staffing and compensation plan as needed
Benefits
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
