Office Manager

The Salvation Army USA Central Territory•Muscatine, IA

38d•$17

About The Position

The Office Manager will be responsible for the clerical and accounting functions for the facility and Material Assistance functions. This position requires utmost confidentiality, ability to follow procedures and policies all while ensuring our clients and customers via phone and in person are treated with courtesy and respect.

Requirements

High school diploma or general education degree (GED), with 1-2 years’ experience.
English proficiency sufficient for written and spoken communication with supervisors, co-workers, clients and customers required.
Intermediate knowledge of Microsoft software to include Word, Excel, and email software. The ability to access payroll, timekeeping and personal data via a web-based system.
Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
Ability to be flexible and able to work on multiple projects or tasks simultaneously.
Demonstrated ability to handle confidential matters.
Must pass all applicable background checks.
Must possess a valid driver's license from the state in which you reside.
Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Nice To Haves

Bi-lingual in Spanish preferred.

Responsibilities

Responsible for preparing and sending accounts payables abiding by all procedures and policies established by the accounting center.
Weekly contributions, donations, deposits and receipts will be a main role of the position.
Greet all clients and visitors in person or via phone in a friendly courteous manner, return calls left on the answering system and ensure messages both received and taken are promptly provided to the appropriate person.
Works with Corps Officers as needed on general and business matters.
Complete intake interviews with clients requesting material assistance and determine level of need as well as documents needed, and assistance provided.
Utilize Service Point and SIMS (client information management systems) for social service and Pathway of Hope clients.
Responsible for maintaining inventory for material assistance; ordering supplies and stocking inventory.
Participate in community social service functions, networking opportunities and conferences as requested by the Corps Officers.
Educate and coordinate with community agencies about Salvation Army activities.
Make referrals for clients requesting services unavailable at The Salvation Army.
Create and distribute mail projects, thank you notes, and other clerical duties to include maintaining Corps files/records.
Manage volunteers; to include paperwork required by DHQ for volunteers and personnel.
Provide assistance on community projects, to include United Way and Kettle Drive.
Process building usage forms.
Responsible for staff meeting minutes.
Track volunteer hours and process volunteer packets.
Responsible for statistical reporting to CO and DHQ.
Assist with front desk duties as needed.
Occasional driving is required for this position.
All other duties as assigned.