Office Manager

QBE Insurance Group • Miami, FL

3d • $25 - $37 • Hybrid

About The Position

The purpose of this role is to provide comprehensive administrative support to executives and internal teams, ensuring efficient information management, secretarial services, and office coordination. This includes assisting new employees, managing mail services, liaising with departments for process improvements, and maintaining office supplies and equipment. The role involves supporting internal departments with a focus on quality, confidentiality, and responsiveness.

Requirements

• Some relevant work experience.
• Bilingual proficiency in English and Spanish required, with strong verbal and written communication skills in both languages.

Nice To Haves

• Experience in a secretarial or an administration role.
• Customer service experience.
• Administrative/secretarial experience in a sizable company.

Responsibilities

• Maintain a healthy and safe office environment.
• Develop and maintain effective hard and soft copy filing systems.
• Address all enquiries from customers professionally and accurately.
• Manage accurate flow of incoming and outgoing information, ensuring confidentiality and highlighting pressing deadlines.
• Book meetings, organize events, arrange travel and file expense reports
• Order supplies, stationary and maintain consumables stock.
• Coordinate meetings, agenda and matter lists for internal team meetings
• Provide a professional, business-like and efficient interface point with internal and external representatives.
• Assist in preparing and reviewing reports, spreadsheets and presentations.
• Initiate special projects and process improvements based on department needs.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees