Office Manager

The Salvation Army USA Central Territory•Traverse City, MI

21h

About The Position

The Office Manager position supports daily operations by supervising all aspects of the office, ensuring a welcoming environment for visitors, staff and volunteers. This role supervises reception staff, manages volunteers, coordinates supplies and building usage, and assists with administrative tasks for the Corps Officers. The Office Manager also manages aspects of the volunteer program, helps plan volunteer appreciation activities and contributes to the overall efficiency and effectiveness of the organization’s programs, worship services and events.

Requirements

Some college preferred.
Two years’ experience in an office environment.
Experience in coordinating and supervising volunteers, preferred.
Ability to work cooperatively with different types of personalities.
Proficient in Microsoft Office
Maintain strict confidentiality.
Complete SFH Train the Trainer certification and keep current, as needed.
Must have a current valid driver’s license and pass the Salvation Army Motor Vehicle Record check (MVR).

Responsibilities

Greet and direct visitors in a professional and friendly manner.
Supervise Receptionist(s) whether volunteer or paid:
Monitor workload, performance, and attendance, providing feedback as needed
Provide training, guidance, and ongoing support to ensure effective performance
Assign fill-in receptionist as needed with volunteers or staff.
Serve as back-up to the receptionist when no volunteer or staff available.
Coordinate ordering of office supplies needed for daily operations.
Assist with ordering janitorial supplies, kitchen supplies and thrift store supplies.
Maintain the Motor Vehicle Report (MVR) list and driver files for employees and volunteers.
Manage Volunteer Online Database ensuring current and accurate volunteer information and training.
Assist volunteers with registration into online database.
Create and manage positions and shifts.
Supervise, recruit and train general volunteers including Safe From Harm training and any general training needed.
Refer volunteers to other personnel for area-specific training based on volunteer qualifications and interests.
Plan annual Volunteer Appreciation event in cooperation with the Corps Development Director and Advisory Board Development Committee.
Compile and submit monthly statistics to DHQ.
Coordinate building room usage and schedules.
Coordinate usage of building and resources by outside groups.
Assist with sending out cards and correspondence related to congregational life as directed.
Ensure the Sunday bulletin is put together, making sure it is printed and folded.
Assist with church related community or neighborhood events.
Perform other duties as assigned.

Benefits

Health Care Benefits which include:
Medical
Dental
Vision
Hearing
Flexible spending accounts
AFLAC
Voluntary life insurance benefits
Short-Term and Long-Term Disability options
Pet Insurance
Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
Vesting starts after three years of employment, 100% vested after five years of employment
The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
Employee Discounts
Paid Time Off which includes:
Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
Up to (6) earned sick days per year may be used as discretionary days.
Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
The accrual rate is based upon years of service and approved hours worked.
You will receive up to 2 personal days per year based on date of hire.
Birthday off with pay.
Paid holidays are effective immediately.