Office Manager II or Sr. Office Manager, Human Resources

New York State Energy Research•City of Albany, NY

47d•$67,119 - $96,764•Onsite

About The Position

As a leader in advancing New York’s energy transition, the New York State Energy Research and Development Authority (NYSERDA) has remained a credible, objective and trusted partner in our State’s energy planning as well as deploying new and innovative technologies to expand New York’s economy. NYSERDA has worked for the past 50 years to protect the environment and help New Yorkers increase energy efficiency, lower energy costs and reduce reliance on fossil fuels. NYSERDA engages with stakeholders including residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that: Attract the private sector capital investment needed to expand New York’s clean energy economy.   Overcome barriers to using clean energy at a large-scale in New York.   Enable New York’s communities and residents to benefit equitably in the clean energy transition.   JOB OVERVIEW The Sr. HR Office Manager/ Office Manager II serves as the operational "air traffic controller" for the HR function, coordinating schedules, meetings, communications, documentation, and administrative workflows to ensure the People Governance & Leadership Development and People Operations & Experience teams operate with coordinated execution, timely follow-through, and clear alignment across priorities. The position blends HR knowledge with strong project coordination and executive support skills. The ideal candidate brings experience navigating public-sector processes and demonstrates judgment, operational ownership, and the ability to manage competing priorities while delivering consistent, high-quality support. THIS ROLE REQUIRES CONSISTENT ON-SITE PRESENCE TO SUPPORT DAILY OPERATIONS AND TEAM COORDINATION, THOUGH LIMITED FLEXIBILITY MAY BE AVAILABLE BASED ON BUSINESS NEEDS.

Requirements

High School diploma with 6 years of progressively responsible experience in HR operations, office management, executive support or a similar high-accountability environment
High School diploma with 7 years of progressively responsible experience in HR operations, office management
Significant experience managing up (supporting senior leaders with proactive planning, prioritization, follow-through, and anticipatory execution in a fast-moving environment).
Strong working knowledge of HR practices and confidentiality requirements across core HR processes.
Ability to manage multiple priorities, coordinate cross-functional workflows, and ensure timely follow-through.
Experience preparing executive-level presentations, reports, and communications.
workflows, and ensure timely follow-through.
Advanced proficiency in Microsoft 365, including PowerPoint (executive-ready decks) and Excel (tracking, reporting, reconciliations; pivots/filters as needed).
Demonstrated strength in professional drafting (memos, templates, SOPs, communications, meeting notes) with high attention to detail and tone.
Strong project coordination and administrative execution capability, tracking tasks, managing dependencies, driving follow-through, and maintaining high-quality documentation.
Exceptional organization, responsiveness, and customer service orientation; able to manage competing priorities across multiple leaders and deadlines.

Nice To Haves

An Associate degree with 5 Years HR and 1 year in a supervisory role.
An Associate degree with 6 Years HR and 2 years in a supervisory role
HR certification (SHRM/HRCI)
Degree in Human Resources Management or related disciplines preferred.
Accounting and/or Finance experience, including comfort with budget tracking, invoice review, reconciliations, and/or partnering closely with Finance teams.
Experience supporting governance functions (policies, committee support, approvals tracking, audit readiness) and/or leadership development operations (training schedules, participation tracking).
Experience supporting contracts/procurement workflows and budget/invoice tracking in partnership with Finance.
Experience working in a broader Corporate Operations support capacity with responsibilities for, or tight coordination with, IT, Contracts/Procurement, Communications, Facilities, Finance, and HR, including managing dependencies, routing approvals, and ensuring cross-functional follow-through.
Demonstrated ability to operate as a high-volume workflow coordinator across multiple leaders, anticipating conflicts, prioritizing rapidly, and driving action tracking through closure (air traffic control" style execution).

Responsibilities

Coordinate HR team cadence, leadership schedules, meetings, and hybrid coverage to ensure reliable day-to-day support.
Track decisions, action items, Objectives and Key Results (OKRs), and team performance metrics; support follow-through to closure across multiple leaders.
Support HRIS reporting and data integrity (updates, validations, corrections, audit readiness)
Maintain HR policies, SOPs, job descriptions, personnel files, compliance postings, and documentation architecture across departments.
Support development, updates, and maintenance of Job Descriptions, HR policies, procedures, SOPs, templates, and other HR documentation across both departments.
Support department budgets, invoice tracking, reconciliations, and financial coordination with Finance team.
Coordinate contracts, procurement workflows, purchasing requests, vendor management, and approval routing.
Provide cross-functional operational support across IT, Contracts/Procurement, Finance, Facilities, Communications, and HR to ensure coordinated and timely execution.
Coordinate employee engagement initiatives, recognition activities, training logistics and team events.
Support emergency communication readiness and operational continuity processes.