Office Manager / Estimator Xactimate

Valley Stream•Valley Stream, NY

24d•$80,000 - $115,000•Onsite

About The Position

We are seeking an experienced Xactimate Estimator / Office Manager to play a key role in our growing restoration company. This position is ideal for someone highly proficient in Xactimate and experienced in handling large loss estimates , including fire, water, mold, contents, and full reconstruction. This is an in-house role for a candidate who has worked (or is currently working) within a restoration company and understands the pace, expectations, and standards of the industry. In addition to estimating, this individual will assist with day-to-day operations , helping support and streamline office and project workflows.

Requirements

Advanced proficiency in Xactimate (REQUIRED — no exceptions)
Proven experience writing large loss estimates (fire, water, mold, contents, reconstruction)
Prior experience working for a restoration company strongly preferred
Strong understanding of insurance restoration and carrier guidelines
Background in construction, including knowledge of building materials and systems
Highly organized, detail-oriented, and able to manage multiple projects
Strong communication and problem-solving skills

Nice To Haves

Prior experience working for a restoration company strongly preferred

Responsibilities

Inspect and scope jobs onsite in coordination with Project Managers, Crew Chiefs, and Lead Technicians
Create detailed mitigation and reconstruction estimates in Xactimate (large loss experience required)
Document losses with clear photos, notes, and proper file organization within company systems
Ensure all job documentation (photos, notes, signed documents) is complete and accurate
Communicate effectively with insurance carriers, adjusters, and clients; act as a liaison throughout the claim process
Manage and revise estimates based on carrier feedback and audit standards
Perform accurate quantity takeoffs, labor, and equipment cost analysis
Maintain records of drying and job progress using mobile software
Review project estimates with the construction and operations teams
Assist with daily office operations and administrative tasks , supporting overall business workflow
Help manage and improve internal processes to keep operations running efficiently