Office Manager / Administrator
About The Position
Office Manager / Administrator TruBlue of Northwest Mississippi is part of a nationally recognized home services franchise with over 120 locations across the U.S. We help seniors age in place and support busy families by providing trusted, relationship-based home maintenance and repair. We're locally owned with the backing of a national brand, TruBlue Home Service Ally, and we're growing our DeSoto and Tate County teams. We're looking for an experienced Office Manager/Administrator who is organized, tech-savvy, and genuinely passionate about delivering outstanding customer service from behind the scenes.
Requirements
- Experienced with Microsoft Excel, Word, and CRM platforms
- Comfortable and active on social media — Facebook, Nextdoor, and similar platforms
- Strong communicator with customers of diverse backgrounds and ages
- Able to build and manage an efficient schedule for a growing crew
- Calm and adaptable when plans change — last-minute cancellations and call-offs don't rattle you
- Basic understanding of business principles including profitability and efficiency
- Takes pride in their work and holds themselves to a high standard
- Valid driver's license and reliable transportation required
- Must be a U.S. citizen and fluent in English
Responsibilities
- Maintain communication with customers via phone, text, and email
- Schedule consultations with potential customers for our estimators
- Schedule approved jobs according to staff availability
- Relay communications clearly between clients, staff, and management
- Track hours worked per employee per job and purchases made per job
- Assist with invoicing when projects are complete
- Support estimators with material location and pricing
- Maintain inventory of literature and marketing materials
- Help manage social media accounts and email outreach to prospects
Benefits
- Competitive pay based on experience
- Full-time, 40 hours per week — Monday through Friday
- Work from your home office
- 401(k) with 4% company match after one year
- Free TruBlue gear including t-shirts, polos, and company apparel
- Strong leadership support
- Room to grow with our company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
