Office & Facilities Supervisor

AvalonBay Communities

9d

About The Position

The Office & Facilities Supervisor is responsible for ensuring the smooth operation of the Customer Care Center by managing both office administration and property-related functions. This hybrid role combines facilities oversight with administrative support to create a safe, efficient, and welcoming workplace for associates.

Requirements

• High School diploma or equivalent (GED); Bachelor’s degree preferred.
• Minimum of 2 years’ experience in facilities management, residential, or commercial property operations.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills with all levels of management.
• Ability to manage vendor activity and contracts effectively.
• Proficient in Microsoft Office and familiar with office management systems and vendor portals.
• Demonstrated problem-solving skills and ability to work independently.
• Ability to prioritize initiatives and meet deadlines.
• Comfortable operating general office equipment (computer, copier, postage machine, etc.).

Responsibilities

• Supervise housekeeping, reception, maintenance, and general office operations.
• Coordinate office space renovations in partnership with senior site leadership and facilitate associate moves.
• Maintain service contracts for office equipment and manage vendor relationships.
• Collaborate with the landlord on parking-related matters and property operations.
• Oversee day-to-day functioning of office facilities, ensuring compliance with company standards and applicable regulations.
• Orient new associates to the building and issue personal and visitor badges.
• Participate in local and corporate health and safety initiatives.
• Process invoices and manage the property operations budget.
• Maintain and replenish inventory for events, meetings, and common areas, including break rooms.
• Monitor supply levels and anticipate future needs.
• Ensure all office facilities and equipment function properly (e.g., restrooms, break rooms).
• Complete office errands and mail processing as needed.
• Provide administrative support, including calendar management, travel arrangements, and event coordination.
• Prepare meeting materials, presentations, and documentation.
• Create and maintain databases, spreadsheets, and other files.
• Assist in planning site-specific company events, meetings, and special projects.

Benefits

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.
• Growth based on achievement and promotion from within.
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED