Office Experience Manager

GreenLite•New York, NY

4d•Onsite

About The Position

We're looking for an experienced Office Experience Manager to be the operational backbone of our New York City headquarters located in the Soho neighborhood of NYC. This is a fully on-site role (Monday - Friday, 9am - 6pm) for someone who takes pride in keeping an office running smoothly, welcomes guests warmly, and proactively handles whatever the day throws at them. You'll be the go-to person for all things office - from stocking the kitchen to coordinating vendors, to making sure every conference room is ready to go.

Requirements

3+ years of office management, facilities, or executive/administrative assistant experience
Prior experience in a fast-paced startup or tech environment
Strong interpersonal and communication skills (you're the face of the office!)
Highly organized and proactive; you notice what needs to be done before being asked
Reliable and punctual - this role requires regular on-site presence
Comfortable with Google Workspace (Docs, Sheets, Calendar) and basic office tech, such as Zoom, conference room AV, Wi-Fi networks, and access control systems
Ability to lift up to 30 lbs (for supply and delivery handling)
Solutions-oriented mindset with a willingness to troubleshoot and learn new systems

Nice To Haves

Experience or exposure to IT, network infrastructure, ISPs, or structured cabling is a plus

Responsibilities

Serve as the first point of contact for the GreenLite office: greet visitors, answer the front door, manage guest sign-in, and ensure a professional and welcoming reception experience
Own day-to-day office operations: supplies, pantry, snacks, fridge restocking, and vendor coordination
Keep shared spaces (conference rooms, common areas, and kitchen) clean, organized, and meeting-ready throughout the day
Manage relationships with building management, cleaning crew, and other office vendors; handle maintenance requests and follow-ups
Coordinate incoming and outgoing mail, packages, and deliveries
Support scheduling and logistics for in-office meetings and events, including setup and breakdown
Manage office inventory and place orders for supplies, snacks, and equipment as needed
Assist the People team with onboarding logistics (desk setup, access badges, office orientation for new hires)
Own basic office technology setup and troubleshooting, including Zoom rooms, conference room AV, printers, Wi-Fi connectivity, and plug-and-play devices
Support and manage building access systems, including badge access and visitor entry tools
Act as the first line of support for minor IT and facilities issues, escalating to external vendors when needed
Handle ad hoc operational and administrative tasks as needed (you'll wear a lot of hats!)

Benefits

Competitive Compensation - Generous base salary & access to our Employee Equity Program, so you can grow with us.
Performance-Based Annual Bonuses - Rewards for high-impact results and contributions that move the needle.
Premium Health Coverage - Comprehensive medical, dental, and vision insurance for full-time team members and their families.
401(k) Retirement Plan - Helping you invest in your future with smart saving options.
Parental Leave - Generous parental leave for all parents to support your growing family.
Wellness Support - Monthly Wellness Stipend and full access to Wellhub, Talkspace, & Teladoc for your physical and mental well-being.
Weekly Team Lunches - Enjoy catered lunches every week in our NYC office. Great food, better company.
Company-Wide Team All Hands - Held twice a year, fostering transparency, alignment, and inspiration.
Team-Building Events - Regular opportunities to connect, collaborate, and celebrate as a team.
Unlimited PTO - Flexible time off so you can recharge, travel, or take care of life as needed.
Hybrid Work Environment – Our team thrives on collaboration, so we’re in the office 4 days per week. In the summer, from Memorial Day to Labor Day, we switch to a 3-day in-office schedule to give everyone extra flexibility.