Office/Dispatch Assistant

Concrete Pipe & Precast•Salem, VA

1d•Onsite

About The Position

Since 2012, CP&P has manufactured concrete pipe and precast products that support critical infrastructure across the Mid-Atlantic and Southeast. We offer stable careers in a safety-first, team-oriented environment, with opportunities to learn, grow, and make a real impact in your community. Join us in building a better future! CP&P is seeking a detail-oriented Office & Dispatch Assistant to support administrative, purchasing, and dispatch functions at our Salem, VA precast plant. This hands-on role works closely with the office administrator and purchasing agent, and involves regular communication with customers and drivers. Flexibility, accuracy, and strong communication skills are key, as responsibilities can vary from day to day.

Requirements

2+ years of experience in office administration; dispatching, shipping, or receiving experience is a plus
Strong planning and organizational skills
Excellent interpersonal and communication skills, both written and verbal
Ability to multitask and perform well under deadlines and pressure
Professional appearance and demeanor
Proficiency with computers, including Microsoft Word and Excel
Willingness to learn and be trained on preferred software programs
A high school diploma or GED
U.S. citizenship or legal authorization to work in the United States for any employer
A valid driver's license and reliable transportation

Responsibilities

Communicate professionally by phone, email, and mail with internal teams and external customers
Handle daily production filing and maintain organized records
Assist with special projects and departmental initiatives as needed
Serve as a backup dispatcher to coordinate deliveries, create shipping tickets, and direct drivers
Cross-train and assist with accounts payable functions
Participate in monthly and quarterly inventory counts and related processes
Maintain regular communication with customers, haulers, and drivers