Office Coordinator

Better Collision Centers Inc

10d

About The Position

We're Coming to Myrtle Beach. Better Collision Centers is expanding to the Grand Strand — and we're looking for an Office Coordinator who understands that first impressions matter. This is a ground-floor opportunity to help build something from day one. You'll be the first voice customers hear and the first face they see. We need someone who is warm, organized, and makes people feel taken care of the moment they walk through the door. If you're the kind of person who brings calm to chaos and makes everyone around you feel welcome — keep reading. You're the hub of the shop — keeping customers informed, the team organized, and operations running smoothly. This role blends customer service with administrative support. You're the person who keeps everything connected.

Requirements

Experience in customer service, office administration, or reception
A natural relationship builder — friendly, professional, and approachable
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Comfort working in and around a shop setting
Someone who takes initiative and pays attention to details
High school diploma or equivalent
Must be able to work in a fast-paced environment
Valid driver's license preferred

Responsibilities

Greet customers and create a welcoming first impression
Answer phones and direct inquiries to the right people
Schedule appointments and manage the daily calendar
Support Service Advisors and Managers with file preparation and documentation
Handle customer check-in and check-out, ensuring proper paperwork and authorizations
Provide timely repair updates and follow-up communication
Keep the front office organized and running efficiently