Office & Client Support Administrator

Manay CPA•Marietta, GA

About The Position

Manay CPA is a global, full-service accounting and advisory firm headquartered in Atlanta, GA. With over 20 years of experience and a diverse team across 4 continents, we proudly support individuals, entrepreneurs, and businesses of all sizes. Our services include business formation, accounting, tax, payroll, audit, and HR solutionsâdelivered with a personalized, relationship-first approach. We partner with clients at every stage of their journey, helping them navigate the complexities of business and finance with confidence. Recognized as a Top 100 Small Business by the U.S. Chamber of Commerce and a Top 25 Small Business of the Year by the COBB Chamber for four consecutive years, weâre trusted by both local and international clients. Our CEO, Burcu Bree Manay, was also named one of the Top 50 Women in Accounting for her leadership and impact in the field. At Manay CPA, your growth is our purpose. Join a team where innovation, integrity, and global collaboration drive real success.

Requirements

High School Diploma required; Associateâs or Bachelorâs degree preferred.
Previous experience in a front office, client support, or administrative role.
Strong phone communication skills.
Experience working in a fast-paced office environment.
Excellent verbal and written communication skills.
Strong organizational, time management, and multitasking abilities.
Professional demeanor with a strong customer service mindset.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to quickly learn new and firm-specific software systems.
Reliable, detail-oriented, and able to work independently as well as part of a team.
Valid driverâs license with a clean driving record preferred.

Nice To Haves

Experience in accounting, tax, or professional services environments is a plus.
Sales-oriented mindset and comfort engaging with clients is a strong plus.

Responsibilities

Serve as the primary point of contact for clients and visitors via phone, email, and in-person interactions.
Collaborate with internal teams to ensure smooth execution of the sales process.
Answer, screen, and direct incoming calls in a professional and timely manner.
Schedule and coordinate client appointments, meetings, conference calls, and executive calendars.
Provide general administrative support to other staff members, including filing, data entry, document management, and preparation of reports and presentations.
Ensure smooth day-to-day office operations and maintain a professional, organized front office and common areas.
Manage incoming and outgoing mail, courier services, and deliveries.
Track office supply inventory and coordinate purchasing to ensure adequate stock levels.
Process expense reports, invoices, and reimbursements accurately and in a timely manner.
Coordinate business travel arrangements, including flights, accommodations, and transportation, and manage last-minute itinerary changes.
Maintain accurate and up-to-date client records and databases.
Facilitate clear and timely communication between clients and internal teams.
Support firm initiatives, special projects, and ad-hoc requests from leadership.
Assist with planning and coordination of company events, client meetings, and internal gatherings (venue booking, catering, RSVPs, agendas, logistics).
Troubleshoot basic office equipment issues and coordinate with IT support when needed.
Provide personal administrative support to executives when required.
Maintain strict confidentiality when handling sensitive business and personal information.
Other duties within the scope of the position may be required from time to time.