OFFICE ASSOCIATE, Opt. 2
About The Position
The Illinois Department of Natural Resources is seeking to hire an Office Associate for The Office of Stategic Services. This position will provide information, rules, regulations, policies, and procedures to clientele over the telephone, computer, or in person; calculates returns and review discrepancies that are sent to vendors and close requests; maintain accurate data in the online electronic system by reviewing permits and sales; send specialized sporting licenses, printed materials, permitting decals, etc. to vendors as requested. The Office of Strategic Services (OSS) facilitates IDNR's significant economic impact through the sale of licenses and permits for hunting, fishing, boating, and snowmobiling activities. We encourage all interested applicants to apply.
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of high school and two years office experience
- Requires ability to keyboard accurately at 45 wpm.
Nice To Haves
- Working knowledge of office practices, procedures and programs.
- Working knowledge of composition, grammar, spelling and punctuation.
- Working knowledge of basic mathematics.
Responsibilities
- Completes complex and specialized clerical duties involving license consignment and commercial permit sales within the Office of Strategic Services.
- Achieves detailed work assignments by following IL Statutes and IL Administrative Rules for vendor accounts.
- Assists venders on the phone or in person with matters concerning point of sale equipment and programs used in the sales of licenses through computer sale transaction.
- Assists the Office in distributing licenses to vendors by packing and licenses and shipping them to the correct location.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
251-500 employees
