Office Associate - DCFS SCR PCU - State Central Register - Springfield

State of Illinois•Springfield, IL

3d•$4,144 - $5,429•Onsite

About The Position

DCFS SCR OFFICE ASSOCIATE M-F 10am-6:30pm shift. Job Requisition ID: 54886 Opening Date: 04/08/2026Closing Date: 04/22/2026Agency: Department of Children and Family ServicesClass Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: NoneSalary: Anticipated Starting Salary (effective 7/1/2026) $4144 monthly; full range $4144-$5429 monthlyJob Type: SalariedCategory: Full Time County: SangamonNumber of Vacancies: 1Bargaining Unit Code: RC014 Clerical Employees, AFSCMEMerit Comp Code: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Agency Statement & Essential FunctionsDCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as SCR PCU Office Associate. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s call operations.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of high school
Requires 2 years of office experience
Requires ability to keyboard accurately at 45 wpm
Requires ability to pass a background check.
Requires ability to work mandatory overtime.

Responsibilities

Serves as Production Control Unit Worker/Chicago Public Schools
Performs background checks in a timely manner to ensure compliance with expedited service requirements outlined in the interagency agreement with Chicago Public Schools
Tracks, verifies, and maintains logs of pending and completed Chicago Public Schools background checks
Prepares and keyboards correspondence and form letters, responding to inquiries requiring knowledge of agency rules and procedures
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.