Office Associate II – Maine State Prison, Warren.

State of Maine•Warren, ME

21h•Onsite

About The Position

Maine Department of Corrections (MDOC) is dedicated to destigmatizing corrections and promoting the safety of staff and residents, while reducing barriers to rehabilitative opportunities. They facilitate restorative justice practices, equipping justice-involved individuals with skills for societal reintegration, including treatment, education, and job training. The Department of Corrections is seeking applications for an Office Associate II position at the Maine State Prison in Warren, Maine. This role is open to current Maine DOC employees and external applicants. The position provides comprehensive office and administrative support to the Maine State Prison, performing complex and varied office support tasks. It requires established skill sets, including a solid knowledge of modern office practices and equipment necessary for diverse clerical functions. Work is performed under general supervision.

Requirements

Knowledge of the principles, practices, and equipment used in graphics, illustration, and publication work.
Knowledge of information distribution using the internet.
Knowledge of the principles and practices of informational presentations.
An ability to create and use varied correspondence formats and compose standard business correspondence.
Ability to prepare standard reports.
Ability to develop and use computerized formats and/or graphics.
Knowledge of customer service methods and techniques.
Ability to communicate effectively with customers.
Ability to determine facts, detect errors and resolve problems.
Ability to follow oral and written instructions.
Ability to establish and maintain effective working relationships.
Ability to recommend and provide input on procedures and work methods.
Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.

Responsibilities

Comply with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
Create and use varied correspondence formats and compose standard business correspondence.
Create basic graphics/illustration/publication work to produce informational materials including maps, charts, and graphs involving drafting, formatting, illustrating, lettering, and manipulating text and graphics in electronic and written form.
Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables, and/or maps.
Post to, amend, and/or update web pages using established content and knowledge of modern office software.
Examine documents/information, determine facts, detect errors and irregularities, and act as authorized
Receives, signs for, and delivers accountable mail (express, registered, certified, and insured) to maintain accountability and control.
Collects, packs, and labels printed materials to prepare materials for delivery.
Inputs, arranges, codes, transcribes, corrects, and/or posts standard forms and free-form data for data entry.
Organizes, records, and maintains computerized and/or manual files.
Query for data via telephone, computer, and/or written/oral communication.
Explain, inform, and/or initiate calls on routine matters.
Refer non-routine inquiries to appropriate resource.
May lead the work and provide guidance to co-workers on a project or intermittent basis to improve worker skills and maintain flow of work.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave
Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage– The State of Maine pays 85%-100% of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary.
Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%.
Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
Retirement Plan– The State of Maine contributes 19.63% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive four weeks of fully paid parental leave.
Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.