Office Assistant - Outpatient (Part Time)

Gifford Street Comprehensive Treatment CenterNew Bedford, MA
10d$21 - $21

About The Position

Outpatient Opioid Treatment Program (OTP) Now Hiring: Office Assistant Part-Time Hours: Monday, Wednesday - Friday from 8 AM - 12 PM Tuesday from 10 AM - 2 PM Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Early morning hours offering a great work/life balance Opportunity for growth that is second to none in the industry Your Job as an Office Assistant: The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Requirements

  • High school diploma or equivalent required
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other computer applications.
  • Experience with electronic health records systems and state compliance portals.
  • Skilled in answering phones, greeting patients, and providing front-desk support
  • Experience with billing processes, patient check-in, and appointment scheduling
  • Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
  • Strong organizational skills, attention to detail, and ability to multitask
  • Professional and courteous communication skills (in person, by phone, and in writing)
  • Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
  • Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

Nice To Haves

  • Previous administrative experience in a healthcare setting preferred
  • Comfortable working in an opioid treatment program (OTP) / recovery environment

Responsibilities

  • Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
  • Operate the front desk duties during peak hours or when the primary staff member is unavailable.
  • Manage daily administrative tasks, including organizing, filing, and correspondence.
  • Maintain and update electronic health records (EHR) accurately and securely.
  • Utilize state portals to complete grant-funded billing for three clinics.
  • Create and manage spreadsheets for data tracking, reporting, and analysis.
  • Provide exceptional customer service to patients and staff.
  • Perform other duties as assigned.

Benefits

  • Semi-Annual Bonus Program
  • Medical, Dental, and Vision insurance
  • Competitive 401(k) plan
  • Paid vacation and sick time
  • Early morning hours offering a great work/life balance
  • Opportunity for growth that is second to none in the industry
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