Office Assistant - Outpatient (Part Time)

Acadia Healthcare•New Bedford, MA

7d•$21 - $21

About The Position

Outpatient Opioid Treatment Program (OTP) Now Hiring: Office Assistant Part-Time Hours: Monday, Wednesday - Friday from 8 AM - 12 PM Tuesday from 10 AM - 2 PM Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Early morning hours offering a great work/life balance Opportunity for growth that is second to none in the industry Your Job as an Office Assistant: The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Compensation for roles at Gifford Street CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. Gifford Street CTC provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below. Role Location: Massachusetts Calculated Salary Range for the role : $21.00 - $21.00 per hour This position is funded through a grant and is contingent upon continued grant funding. Employment in this role is subject to the terms and conditions of the grant, and the position may be modified or discontinued based on funding availability. While we strive for long-term stability, candidates should be aware that grant-funded positions are subject to renewal and continuation of funding.

Requirements

High school diploma or equivalent required
Previous administrative experience in a healthcare setting preferred
Comfortable working in an opioid treatment program (OTP) / recovery environment
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other computer applications.
Experience with electronic health records systems and state compliance portals.
Skilled in answering phones, greeting patients, and providing front-desk support
Experience with billing processes, patient check-in, and appointment scheduling
Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
Strong organizational skills, attention to detail, and ability to multitask
Professional and courteous communication skills (in person, by phone, and in writing)
Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

Responsibilities

Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
Operate the front desk duties during peak hours or when the primary staff member is unavailable.
Manage daily administrative tasks, including organizing, filing, and correspondence.
Maintain and update electronic health records (EHR) accurately and securely.
Utilize state portals to complete grant-funded billing for three clinics.
Create and manage spreadsheets for data tracking, reporting, and analysis.
Provide exceptional customer service to patients and staff.
Perform other duties as assigned.