Office Assistant

Merry Maids of NW Indiana•Crown Point, IN

48d

About The Position

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. Assist with new hire paperwork, orientation, and training. We are a growing company, and this position will evolve as we grow.

Requirements

High school diploma/general education degree (GED) plus 2 years of customer service required
Worked in Office environment in a service business
Personal time management and organizational skills
Verbal and written communication skills
Dependable and adaptable to operate within a fast-paced work environment
Ability to drive to customer homes as needed
Ability to differentiate between variously colored cleaning products by identifying the color or product name
Ability to define specific uses of cleaning products
Ability to read and understand cleaning instructions indicated on customized service reports
Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)

Responsibilities

Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, and oven cleanings
Assists with new hire paperwork, orientation, and training.
Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
Answers phone calls and sell cleanings to potential customers
Confirms customer appointments.
Prepares laundry for the following day.
May occasionally function as a team member (Cleaner) as needed.