Office Assistant

NorthPoint Search Group•Woodstock, GA

1d•$18•Onsite

About The Position

The Office Assistant serves as a key team member supporting financial, administrative, and customer service functions for two marinas. This role ensures accurate lease accounting, timely processing of customer payments, and provides excellent service to boaters and guests. The ideal candidate is highly organized, detail-oriented, and able to manage multiple responsibilities while maintaining strong relationships with customers and internal teams. Office Assistant in Woodstock & Acworth, GA providing lease accounting, customer service, and administrative support for two marinas.

Requirements

Must pass a background check.
Proficiency in Microsoft Office and CRM software.
Authorized to work in the U.S. with proper documentation.
9 AM to 5 PM schedule with one weekend day, 5-day work week.
Minimum of 2 years of customer service experience preferred.
Attention to detail
Teamwork and collaboration
Strong communication skills
Organizational skills
Positive attitude and strong work ethic
Time management

Responsibilities

Assist boaters with slip inquiries, marketing, and leasing opportunities.
Negotiate, prepare, and complete slip lease agreements accurately.
Explain marina policies, lease terms, and account details clearly.
Process and post customer payments.
Respond to customer questions regarding account balances, billing, and services.
Direct inquiries or concerns to appropriate departments when necessary.
Maintain accurate customer records, contracts, and lease documentation.
Utilize marina computer systems for customer setup, scheduling, and reporting.
Support special projects and administrative tasks as assigned.
Ensure accuracy, organization, and confidentiality of financial and customer information.