Office Assistant

Fourwinds Lakeside Inn & Marina•Bloomington, IN

30d

About The Position

As an Office Assistant, you’ll be a valued part of Fourwinds Lakeside Inn & Marina. This position requires a high level of reliability, accuracy, and attention to detail, as your work plays a key role in maintaining consistent and timely lease accounting. We value someone who is organized, dependable, and committed to delivering precise work. Company Overview Best In Boating is hiring to join our team! Fourwinds Marina is the scenic marina destination on Lake Monroe in Bloomington, IN, offering beautiful waterfront views and a welcoming atmosphere. It’s a favorite spot for boaters, locals, and visitors to enjoy time on the lake, friendly service, and memorable days by the water.

Requirements

Must pass a background check.
Proficiency in Microsoft Office and CRM software.
Must be authorized to work in the United States and provide proper documentation.
9 AM to 5 PM with one weekend day either Saturday or Sunday required, 5-day work week.
At least 2 years of customer service experience preferred
Attention to Detail
Teamwork
Communication
Organizational Skills
Positive Attitude
Work Ethic
Time Management

Responsibilities

Assist boaters with slip inquiries, marketing, and leasing opportunities.
Negotiate, prepare, and complete slip lease agreements accurately and professionally
Provide clear explanations of marina policies, lease terms, and account details
Accept, process, and post customer payments
Address customer questions regarding account balances, billing, and services
Deliver friendly, knowledgeable service to build positive relationships with marina customers
Direct customer inquiries or concerns to the appropriate department when needed
Maintain accurate customer records, contracts, and lease documentation
Utilize the marina computer system for customer setup, data entry, scheduling boat launches and retrievals, and reporting
Support special projects and administrative tasks as assigned
Ensure accuracy, organization, and confidentiality of financial and customer information