iLEAD: Office Assistant, Summer Intensive Pre-College

Maryland Institute College of Art•Baltimore, MD

3d•$15•Onsite

About The Position

MICA’s summer PreCollege Summer Intensive Program is a 2- 4 week intensive college-level experience designed to help participants make the leap from thinking like a high school art student to thinking like an artist making art that reflects a new level of skill and personal vision, communicating ideas about art in daily critiques, and building a professional portfolio of work. PreCollege is designed for rising juniors and seniors. In conjunction with MICA’s Mission and Vision, our program provides a welcoming environment for all, and values students of all races and ethnicities, sexual orientations and expressions, creative abilities, religious faiths, political affiliations, and socio-economic backgrounds. Office Assistants assist all logistical components of the program, serve in a supervisory role to PreCollege students, model and facilitate a healthy, welcoming community.

Requirements

Provide excellent customer service both internally and externally
Ability to maintain excellent and mature judgment
Excellent written, verbal and oral communication skills
Knowledge of MICA’s campus, equipment, resources and inclusive community values
Ability to handle multiple projects simultaneously with efficiency and accuracy
Must be a currently enrolled MICA Undergraduate student at time of employment
Must maintain a minimum GPA of 3.0
Must be in good conduct standing with the college
Ability to maintain a high level of professionalism and confidentiality
CJIS Fingerprint and background check
Available evenings and weekends
Must be present for the duration of training and program dates
Full availability for the dates above.
Cannot hold other positions on campus for the duration of the program due to student employees being limited to 40 hours per week in the summer and demanding nature of the role

Nice To Haves

Experience in working with youth in a formal job setting or volunteer role
Previous experience in an office setting or with customer service

Responsibilities

Support all planning and logistical aspects of the PreCollege program through tasks centered on communication, organization, and general office management
Assist with the successful implementation of the PreCollege programming. The variety of tasks associated with this position involve administrative, clerical, physical, supervisory, organizational and leadership skills
Answer phones and communicating with families and guests about various needs or concerns
File work requests with MICA Facilities Management, contact with urgent concerns
Collect, organize and distribute all mail for students and staff
Collect copy/print jobs at Postal & Print
Organizing student files, maintain confidentiality
Accompany and escort students to the health center, walk-in clinics, or emergency departments as necessary serving as an advocate and liaison for the student and communicating with PreCollege student guardians when such is being done.
Model, implement and enforce Pre-College program policies, rules, and regulations
Assist Pro Staff with all planning and program tasks as needed
Assist with all student travel, move-in, and move-out activities, including welcoming families, assisting with moving items, helping to clean rooms, and answering any questions
Work with Pro Staff to ensure a safe and positive residential experience for students
Facilitate and encourage students to develop and maintain healthy interpersonal relationships, personal wellness, and providing support and guidance as needed
Model and enforce PreCollege program policies, rules, and regulations and act as an ambassador for the program
Perform other related duties as assigned especially when related to escorting or supervising students to an off campus location whether it be health care center (s), airport or train stations.