Office Assistant - Radiology

Baxter Regional Medical Center•Mountain Home, AR

13d•Onsite

About The Position

Responsible and accountable for performing multi-faceted clerical duties to assist the Technologist and Radiologist to aid in the diagnosis and continuum of care of patients.

Requirements

High School Diploma or equivalent
2 years' experience in receptionist, customer service, or general office preferred
Basic knowledge of computer systems and strong keyboarding skills
Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions.
Spend eight hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse daily, performing clerical duties in the Radiology department and Mobile Mammography Unit.
Ability to stand and walk, occassionally bend, squat and twist, and occasionally lift up to 20 pounds utilizing proper body mechanics.
Must be able to handle critical and highly stressful situations with efficiency and composure.

Responsibilities

Answer telephones promptly and direct calls to appropriate staff.
Greet patients, ensure patient identification, and confirm patient diagnostic appointment(s).
Route patient to Radiology/PFS Registration sign-in.
Check patients in RIS system by confirming correct patient encounter for date of exam/service.
Prepare Radiology requisition to deliver to appropriate sub-department within Radiology.
Receive and route messages or documents, such as laboratory results, History and Physical to appropriate technologist, nurse, and Radiologist.
Relay request for technologist to other departments: Surgery, GI lab, Cardiopulmonary, and Nursing Units to appropriate person either by pager dispatch system or phone call.
Copy outside images into PACS system.
Copy images on CD to send to appropriate physician offices, other hospitals or patients for continuum of care after acquiring the required patient information as requested by HIM.
Transmit correspondence or medical records by mail, e-mail, or fax while adhering to HIPAA policy.
Perform various clerical or administrative functions, such as file room, reading room, and front desk duties; ordering and maintaining an inventory of supplies.
Assist patients to other departments by calling for volunteer.
Perform MMU clerical duties on unit; pre-registration and activation of patients.
Responsible for calling in Nuclear Medicine doses or cancellations after technologist leaves for the day, including holidays.
If staff has scheduling experience, able to assist staff with scheduling issues when Centralized Scheduling personnel is not available.
Represents BRMC and the Radiology department by providing excellent customer service to all individuals.
Perform other related duties as assigned