Office Assistant II

Joliet Junior College, IL•Joliet, IL

58d•$19 - $20•Onsite

About The Position

To provide a variety of clerical and secretarial duties requiring the exercise of discretion to provide effective and efficient customer service assistance to students and college personnel. Assists Department Superintendents and Facility Systems Specialist with clerical, daily operational, and long-term project support for Facility Services operations. Initiative and independent action in establishing or adapting work procedures to new situations are required. Working knowledge of the policies and procedures within the department and college system.

Requirements

High school diploma or equivalent.
Two (2) years clerical experience
Ability to type accurately.
Experience with MS Office for windows
General knowledge of modern office practices and procedures.
Must possess and maintain a valid Driver's License.
Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.

Nice To Haves

Associate Degree
Experience with 25Live scheduler, TMA, and Colleague database software.
General knowledge of modern office practices and procedures.
Ability to perform multiple tasks simultaneously, prioritize, attention to detail, organizational skills, and initiative, all while using discretion and confidentiality.
Demonstrated multicultural competence.

Responsibilities

Continually provide positive, friendly customer service in all general office duties, and MS office for windows including answering phones, greeting customers, communicating with facility staff through various means, dispatching department employees for service needs, and other daily interactions.
Prepare and type correspondence, documents, memoranda and reports, make copies and distribute as necessary for the Department Superintendents.
Maintain a department personnel records, including evaluations, disciplinary records, payroll information, and other personal information. Maintain various logs, records, payroll information, and other personal information. Must maintain a high level of confidentially.
Maintain and/or update Datatel (college related software) and TMA (Facility Services work order related software) with room changes, custodial area, and square footage.
Receive and direct visitors, answer telephones, take and relay messages, provide requested information.
Review and process TMA work requests daily, ensuring accurate and timely communications with appropriate Facility Services departments. Assist with data entry for TMA computerized building daily work tickets, supplies and situation reports.
Assist with the coordination of equipment, furniture, and/or event set ups for use of college facilities/activities by requestor/department.
Assist Department Superintendents with preliminary applicant screening, interview scheduling, and follow up communication. Collaborate with Human Resources to ensure timely new hire processing.
Review 25Live (college related scheduling software) for event conflicts and appropriate pre-event and post-event timing. Work with end users to resolve found conflicts in scheduling. Requires knowledge of setup/takedown times. Work collaboratively with other departments and/or vendors
Assist in administering, developing, and maintaining TMA, Facilities Profiles, B.I.N, Asset Calc, and 25Live Scheduler to ensure the integrity of the data. Assist in the data collection for the facilities condition surveys.
Assist Department Superintendents, Facility Systems Specialist, and other department employees in establishing long and short-term preventive and corrective maintenance programs.
Assist the Department Superintendents, Business and Auxiliary Office, and Information Technology with clerical data maintenance for surplus storage and auctions.
Assist with the preparation of all purchase related paperwork (including purchase requests, budget adjustments, account transfers, direct pay vouchers, etc.) for all Facility Services equipment, supplies, and contractual services. Assist in maintaining all related records.
Assist in the processing of purchasing credit card changes for Facility Services employees with purchase cards.
Assist in processing the bi-weekly payroll for all Facility Services employees.
Participate in achieving departmental and college goals and objectives.
Perform related duties as assigned.