Office Assistant II, Urogynecology

Christiana Care Health Services • Newark, DE

4d • $18 - $26 • Onsite

About The Position

Job Details ChristianaCare Urogynecology at Map II in Newark, DE is looking for a Medical Office Assistant II. The Medical Office Assistant II key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. This position will also be a back-up surgical scheduler as needed. Urogynecology | ChristianaCare Work Schedule: Monday through Friday from 8am to 4:30pm Duties / Responsibilities: This position is the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice. The Medical Office Assistant II serves patients with poise and compassion virtually or on-site, fields phone calls, answers patient questions, schedules new and follow-up appointments, registers patients and updates records and represents the entire practice every time there is interaction with a patient. In addition, the Medical Office Assistant II assists with the training of Medical Office Assistant staff and provides guidance with workflow questions. Compensation / Benefits: Full Medical, Dental, Vision, Life Insurance, etc. Two retirement planning offerings, including 403(b) with company contributions. Generous paid time off with annual roll-over and opportunities to cash out. 12 weeks paid parental leave. Tuition assistance Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more! Education Requirements: High School Graduate or GED required. 2 years’ experience in a medical office practice setting is required; 3 years’ experience is preferred. When we lead with love, excellence is inevitable. #LI-EH1 Hourly Pay Range: $18.19 - $26.37 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Dec 19, 2025 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Requirements

• High School Graduate or GED required
• 2 years’ experience in a medical office practice setting is required

Nice To Haves

• 3 years’ experience is preferred

Responsibilities

• scheduling appointments with consideration of insurance details
• greeting patients professionally to collect demographic and financial information
• processing referral information while maintaining patient confidentiality
• back-up surgical scheduler as needed
• creating a friendly, welcoming calm and efficient environment for the practice
• serves patients with poise and compassion virtually or on-site
• fields phone calls
• answers patient questions
• schedules new and follow-up appointments
• registers patients and updates records
• assists with the training of Medical Office Assistant staff
• provides guidance with workflow questions

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 weeks paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
• health insurance
• paid time off
• retirement
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees