Office Assistant II, Urogynecology

ChristianaCare • Newark, DE

2d • $18 - $26

About The Position

ChristianaCare Urogynecology at Map II in Newark, DE is looking for a Medical Office Assistant II. The Medical Office Assistant II key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. This position will also be a back-up surgical scheduler as needed. Urogynecology | ChristianaCare Work Schedule: Monday through Friday from 8am to 4:30pm Duties / Responsibilities: This position is the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice. The Medical Office Assistant II serves patients with poise and compassion virtually or on-site, fields phone calls, answers patient questions, schedules new and follow-up appointments, registers patients and updates records and represents the entire practice every time there is interaction with a patient. In addition, the Medical Office Assistant II assists with the training of Medical Office Assistant staff and provides guidance with workflow questions.

Requirements

• High School Graduate or GED required
• 2 years’ experience in a medical office practice setting is required

Nice To Haves

• 3 years’ experience is preferred

Responsibilities

• Scheduling appointments with consideration of insurance details
• Greeting patients professionally to collect demographic and financial information
• Processing referral information while maintaining patient confidentiality
• Back-up surgical scheduler as needed
• Creating a friendly, welcoming calm and efficient environment for the practice
• Serves patients with poise and compassion virtually or on-site
• Fields phone calls
• Answers patient questions
• Schedules new and follow-up appointments
• Registers patients and updates records
• Represents the entire practice every time there is interaction with a patient
• Assists with the training of Medical Office Assistant staff
• Provides guidance with workflow questions

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 weeks paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees