Office Assistant II-Outpatient Therapy

Kettering Health Network•Centerville, OH

2d•Onsite

About The Position

The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned. Perform reception and transcription duties as needed. This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy. Coordinates, organizes, and implements inpatient/outpatient schedules. Provides supervisory responsibilities to the medical office including orienting and training new personnel.

Requirements

High School diploma or equivalent
Knowledge of medical terminology
3 years clerical experience
Able to type 60 WPM
Intermediate computer skills

Nice To Haves

Excellent Customer Service and Communication Skills
2-3 years’ customer service and/or front office experience
Epic software trained
Proficient in Microsoft Office Suite
General understanding of medical terminology
Experience with therapy operations
Knowledge of insurance verification and authorization
The ability to be flexible and able to adapt to change
Data entry and attention to detail

Responsibilities

Provides clerical support to office
Answering phones
Filing
Greeting customers
Preparing documents as assigned
Perform reception and transcription duties as needed
Manages office support functions
Prioritizing and coordinating work assignments
Reviews work for accuracy
Coordinates, organizes, and implements inpatient/outpatient schedules
Provides supervisory responsibilities to the medical office including orienting and training new personnel