Office Assistant I, Pulmonology at Elkton

ChristianaCareElkton, MD
1d$17 - $25Onsite

About The Position

ChristianaCare Pulmonology at Elkton practice is looking for a Medical Office Assistant I. ChristianaCare Pulmonology at Elkton is located at 111 West High Street, Suite 203 in Elkton, Maryland. Pulmonology at Elkton specialists provide advanced, patient-centered care across Delaware and Maryland, including in-person and video visits. Our team offers comprehensive expertise in diagnosing and treating a wide range of lung conditions, supported by collaborative care and state-of-the-art technology. Pulmonary & Respiratory Services | ChristianaCare Cecil County The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 8am to 4:30pm

Requirements

  • High School Graduate or GED required.
  • Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks.
  • Adaptability: Able to adjust quickly to changing priorities and support a fast‑paced office environment.
  • Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors.
  • Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly.
  • Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience.

Nice To Haves

  • Experience in a medical office setting is preferred but not required.

Responsibilities

  • The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments.
  • The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff.
  • The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts.
  • The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions.
  • Additional duties may be assigned as required.

Benefits

  • Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
  • Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
  • Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
  • Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family.
  • Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.
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