Office Assistant I, Primary Care at Greenville
About The Position
ChristianaCare Primary Care at Greenville practice is looking for a Medical Office Assistant I. Primary Care at Greenville is located at 3506 Kennett Pike in Wilmington, Delaware. Primary Care at Greenville provides comprehensive medical services for adults and children. Services include primary medical care for all ages, gynecology and women's health, immunizations, physical examinations, preventive medicine, and treatment of both acute and chronic conditions. Greenville | ChristianaCare The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.
Requirements
- High School Graduate or GED required.
- Attention to detail.
- Adaptability
- Excellent communication skills
- Organization
- Problem-solving
Nice To Haves
- Experience in a medical office setting is preferred but not required.
Responsibilities
- Scheduling appointments with consideration of insurance details
- Greeting patients professionally to collect demographic and financial information
- Processing referral information while maintaining patient confidentiality
- Collecting payments according to insurance guidelines
- Verifying coverage
- Coordinating referrals
- Performing daily reconciliation of appointments and payments
- Answering phone calls professionally
- Relaying messages accurately
- Utilizing EMR to communicate with providers and staff
- Ensuring timely updates to patients on issues until resolved
- Facilitating necessary testing and appointments
- Preparing medical records by scanning and indexing reports into patient charts
- Researching patient issues and providing timely responses
- Assisting with administrative tasks such as copying and faxing
- Adhering to safety protocols while reporting any unsafe conditions
- Additional duties may be assigned as required.
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave.
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
