Senior Office Assistant, Primary Care at Hockessin
About The Position
ChristianaCare Primary Care is looking for a Senior Office Assistant. Primary Care at Hockessin is located at 726 Yorklyn Road in Hockessin, Delaware. ChristianaCare Primary Care at Hockessin provides comprehensive primary medical care for adults and children, including vaccinations, physical examinations, and minor medical procedures. Hockessin | ChristianaCare As the Medical Office Assistant II, you will be the first point of contact between a practice and a patient, responsible for creating a friendly, efficient environment. They serve patients with compassion, answer questions, schedule appointments, register patients, and update records. They also assist with training staff and provide guidance on workflow questions. The position represents the entire practice and ensures a positive patient experience. The Medical Office Assistant II is responsible for training staff, handling inventory management, scheduling appointments, and interacting with patients. The Medical Office Assistant II collect demographic and financial information, process referrals, verify insurance reimbursement eligibility, and collect payments. The Medical Office Assistant II also perform day-end reconciliation of appointments and payments received. The Medical Office Assistant II answer phone calls professionally, communicate with providers, and maintain patient information. The Medical Office Assistant II facilitate patient testing, labs, and appointments, prepare medical records, and research issues. The Medical Office Assistant II assist with administrative tasks and adhere to departmental safety rules. The Medical Office Assistant II report any unsafe activities, conditions, hazards, or safety violations to the supervisor. The Medical Office Assistant II also perform other related duties as needed. The Medical Office Assistant II role also involves maintaining a professional demeanor, ensuring safety, and providing administrative support. When we lead with love, excellence is inevitable.
Requirements
- High School Graduate or GED required
- 2 years’ experience in a medical office practice setting is required
Nice To Haves
- 3 years’ experience is preferred
- Attention to detail
- Adaptability
- Excellent communication skills
- Organization
- Problem-solving
Responsibilities
- Training staff
- Handling inventory management
- Scheduling appointments
- Interacting with patients
- Collect demographic and financial information
- Process referrals
- Verify insurance reimbursement eligibility
- Collect payments
- Perform day-end reconciliation of appointments and payments received
- Answer phone calls professionally
- Communicate with providers
- Maintain patient information
- Facilitate patient testing, labs, and appointments
- Prepare medical records
- Research issues
- Assist with administrative tasks
- Adhere to departmental safety rules
- Report any unsafe activities, conditions, hazards, or safety violations to the supervisor
- Perform other related duties as needed
- Maintaining a professional demeanor
- Ensuring safety
- Providing administrative support
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave.
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
- ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
