Office Assistant 2 (PCN 10-9524)

State Of Alaska•Delta Junction, AK

6d•$21•Onsite

About The Position

The Department of Natural Resources, Division of Forestry & Fire Protection, is recruiting for an Office Assistant 2 in Delta Junction. This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. What You Will Be Doing: The primary functions of this position are: The incumbent serves as the main Area Office contact for the public, both over the phone and in person. They handle inquiries related to various programs, including the Burn Permit Program, Emergency Firefighter Program, Student Intern Program, Personal Use Firewood Program, Commercial Timber Sales, and Christmas Tree Cutting. Their responsibilities include answering questions, providing written informational materials, or directing people to the appropriate Forestry managers. Processing Emergency Firefighter hiring packets and payroll. Auditing the documents for the Delta Area office before submitting them to the Payroll Office for processing. Assisting with travel close-out by coding travel receipts and processing Trip Closure Forms through Shared Services. Provide administrative support such as typing, copying, faxing, scanning, document filing and distribution, auditing timesheets, small office procurement, and answering phones. Information system experience, such as state accounting - Integrated Resource Information System Financial (IRIS-FIN); financial - Alaska Data Enterprise Reporting (ALDER); payroll - Human Resources Management (IRIS-HRM), eIsuite, IROC, or similar systems elsewhere. Mission and Values/Culture: The Division of Forestry & Fire Protection (DFFP) fosters a mission-driven culture, with the responsibility for protecting Alaska's values, including life and property, from wildland fire. The Division of Forestry & Fire Protection works closely with federal, state, and local emergency response agencies as well as private industry vendors to provide wildland fire management and protection for the State of Alaska. The high-functioning administrative team you will join supports the “boots on the ground” who ensure the safety of people, property, and resources in Alaska and nationwide. Under its multifaceted functions, this position encounters diverse challenges and has the opportunity to contribute to the success of the DFFP mission. We are looking for an enthusiastic, dependable, and detail-oriented individual to join our admin team. Benefits of Joining Our Team: The benefits of joining the DOF administrative team include the opportunity to work with dedicated professionals who support each other while providing the necessary support to our critical wildland fire program and our expanding hazardous fuels program. The administrative team is expanding, adding new staff, and is actively engaged in creating a new administrative structure that supports the division's new organization. The Working Environment You Can Expect: This position is located in Delta Junction at the Division of Forestry & Fire Protection office and is a seasonal full-time position. DOF encourages teamwork and camaraderie. This environment helps promote friendship and loyalty within the organization. These close-knit relationships motivate our employees in parallel and align them to work harder, cooperate, and support one another. Our team is made up of individuals with diverse talents, communication skills, strengths, and abilities. We are looking for a candidate who possesses the following position-specific competencies. Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Requirements

High school diploma or the equivalent.
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing.

Responsibilities

The incumbent serves as the main Area Office contact for the public, both over the phone and in person.
They handle inquiries related to various programs, including the Burn Permit Program, Emergency Firefighter Program, Student Intern Program, Personal Use Firewood Program, Commercial Timber Sales, and Christmas Tree Cutting.
Their responsibilities include answering questions, providing written informational materials, or directing people to the appropriate Forestry managers.
Processing Emergency Firefighter hiring packets and payroll.
Auditing the documents for the Delta Area office before submitting them to the Payroll Office for processing.
Assisting with travel close-out by coding travel receipts and processing Trip Closure Forms through Shared Services.
Provide administrative support such as typing, copying, faxing, scanning, document filing and distribution, auditing timesheets, small office procurement, and answering phones.

Benefits

Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year