Hourly Pooled - Office Aide, Central Scheduling

University of Wyoming • Laramie, WY

28d • Onsite

About The Position

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming , we are committed to creating a supportive and enriching workplace. JOB PURPOSE: Serve as frontline employees, assist with questions in person and on the phone, provide directions to classrooms or other buildings on campus. JFNTMP ESSENTIAL DUTIES AND RESPONSIBILITIES: Employees are trained to assist with troubleshooting classroom technology, offering information on classrooms and where buildings are located, and utilize the 25Live scheduling system to search for classes and events as needed. SUPPLEMENTAL FUNCTIONS: Unlock classrooms, assist in getting technology working in classrooms, contact IT for more in-depth technology needs.

Requirements

• Previous experience working in a customer-service oriented position.
• Enjoy working with the public and providing excellent customer service
• Able to learn new systems and processes quickly
• Answer phones
• Dependability and reliability essential
• Comfortable with computers and learning new programs

Nice To Haves

• Desire to work with the many constituencies on campus and callers

Responsibilities

• Serve as frontline employees
• Assist with questions in person and on the phone
• Provide directions to classrooms or other buildings on campus
• Assist with troubleshooting classroom technology
• Offering information on classrooms and where buildings are located
• Utilize the 25Live scheduling system to search for classes and events as needed
• Unlock classrooms
• Assist in getting technology working in classrooms
• Contact IT for more in-depth technology needs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees