Office Administrator

Workshop DigitalRichmond, VA
Onsite

About The Position

We are seeking a highly organized and detail-oriented Office Administrator to support day-to-day operations and help maintain a smooth, efficient workplace. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes pride in keeping processes and administrative functions running seamlessly. This position is in-person at our Scott’s Addition office 5 days per week from 8am - 5pm.

Requirements

  • 2+ years of administrative or office support experience
  • Based in or within 20 miles of Richmond, VA
  • Ability to work onsite 5 days per week
  • Excellent written and verbal communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities and meet deadlines
  • Proficiency with common office tools (e.g., Google Workspace, Microsoft Word, Excel, and Basecamp)

Nice To Haves

  • Experience supporting HR, Recruiting, or employee onboarding/offboarding processes
  • Experience working in a small to mid-sized business environment
  • Comfortable handling confidential information with discretion

Responsibilities

  • Partner with HR, leadership, and management teams to support day-to-day operations
  • Assist across teams with administrative needs and special projects
  • Help improve processes and keep teams aligned and organized
  • Keep Office Administrator Core Process documentation up to date
  • Work with Accounting to process checks as well as scanning and preparing other finance and accounting-related paperwork
  • Coordinate new hire onboarding, including scheduling, documentation, and equipment/workspace setup
  • Facilitate offboarding processes, including equipment return, access removal, and exit documentation
  • Maintain accurate employee records and support internal HR processes
  • Serve as a point of contact for administrative employee needs
  • Build and sustain company morale through birthday and workaversary cards and Slack engagement
  • Assist with employee technology setup, including laptops, accounts, and system access
  • Coordinate with internal or external IT partners (Apple Business, Mosyle) to resolve technical issues
  • Track and manage inventory of office equipment and technology assets
  • Support basic troubleshooting and ensure timely resolution of IT-related requests
  • Plan and coordinate internal events such as team meetings, trainings, and 2x per year Offsite/Onsite company gathering
  • Manage logistics, including scheduling, vendors, catering, and materials
  • Support execution of events to ensure a smooth and positive employee experience
  • Coordinate employee travel arrangements, including flights, accommodations, and itineraries
  • Manage travel documentation and ensure alignment with company policies
  • Assist with logistical planning for offsite meetings and team events
  • Oversee day-to-day office operations and ensure a well-maintained workspace, including, but not limited to, plant care, building access, food and beverage stocking, straightening conference rooms, answering phones
  • Coordinate with building management, vendors, and service providers as needed
  • Manage office supplies, inventory, and ordering
  • Ensure the office environment is comfortable, organized, safe, and fully functional
  • Professionally field prospective client calls, take detailed notes, and share with Business Development team
  • Support the business development team with administrative tasks to ensure smooth client onboarding such as: Build and ship client welcome boxes and materials
  • Support the business development team with administrative tasks to ensure smooth client onboarding such as: Set up and organize client folders in Google Drive
  • Support the business development team with administrative tasks to ensure smooth client onboarding such as: Create and support project setups in Basecamp

Benefits

  • Competitive salaries
  • 25 days PTO, 5 days STO, 12 Holidays
  • 12 weeks fully paid Parental Leave
  • 8 hours of paid volunteer time per quarter
  • 401k with 3% non-elective contributions
  • A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance
  • Life insurance, short-term, and long-term disability
  • Profit sharing
  • 2x a year company-wide meetup in Richmond, VA
  • Committee Membership (Community, Culture, Health & Wellness)
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