Office Administrator

Sundek Decorative Concrete Coatings•Goodlettsville, TN

12d•$20 - $22

About The Position

SUNDEK of Nashville is looking to expand our team and hire a Office administrator. This position is front and center of the Customer Experience and will require: Communication with Clients regarding Production Schedule/Project status Work hand and hand with the Production team on project status and Project issues on a daily basis Communication with Sales Team regarding: Production Schedule Real time updates A/R's Communication with GM regarding Production Schedule Client concerns A/R Issues Support the Sales team with data entry and assist them on a daily basis Maintain ACCURATE information in CRM and Project Files Assist Customer Service Center with Appointment scheduling Maintain positive working relationship with CSC and Corporate Office Assist GM with payroll processing, invoice sorting, and filing Maintain an organized working space Perform other duties as assigned To be successful in this role, Ideal Candidates should have the following: Experience in a fast paced environment where information changes quickly Previous experience in a construction environment Familiarity with Salesforce CRM a plus Ability to adapt and change priorities at a moments notice Capable of taking ownership of the position and being proactive, not reactive Ability to work well with a diverse group of personalities Must be results oriented and able to work both independently and within a team environment Ability to work a flexible schedule to accommodate the needs of the business. We are a seasonal business so the Spring/Summer will require the most flexibility. Bilingual English/Spanish a plus Professional demeanor in dealing with stressful situations SUNDEK of Nashville has been offering decorative concrete coatings in Middle Tennessee since 1984. With a family owned feel but under a corporate umbrella we have much to offer the potential candidate. To get a better idea of who we are, what we do and why we are the most trusted name in concrete coatings, please visit: www.sundeknashville.com The hourly range of pay is $20.00-$22.00/hour and is based on experience.

Requirements

Prior customer service experience
Prior administrative support experience
High School graduate
Dependable transportation

Nice To Haves

Experience in a fast paced environment where information changes quickly
Previous experience in a construction environment
Familiarity with Salesforce CRM a plus
Ability to adapt and change priorities at a moments notice
Capable of taking ownership of the position and being proactive, not reactive
Ability to work well with a diverse group of personalities
Must be results oriented and able to work both independently and within a team environment
Ability to work a flexible schedule to accommodate the needs of the business. We are a seasonal business so the Spring/Summer will require the most flexibility.
Bilingual English/Spanish a plus
Professional demeanor in dealing with stressful situations

Responsibilities

Communication with Clients regarding Production Schedule/Project status
Work hand and hand with the Production team on project status and Project issues on a daily basis
Communication with Sales Team regarding: Production Schedule Real time updates A/R's
Communication with GM regarding Production Schedule Client concerns A/R Issues
Support the Sales team with data entry and assist them on a daily basis
Maintain ACCURATE information in CRM and Project Files
Assist Customer Service Center with Appointment scheduling
Maintain positive working relationship with CSC and Corporate Office
Assist GM with payroll processing, invoice sorting, and filing
Maintain an organized working space
Perform other duties as assigned