Office Administrator

CAL IT Group • Huntington Beach, CA

11d

About The Position

CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking an Office Administrator to support our daily operations, teams, and clients. This role plays a key part in keeping our office running smoothly while supporting financial, sales, and technical processes. Role Overview: As the Office Administrator, you will oversee office operations, coordinate with internal teams and customers, and assist with administrative, financial, sales, and technical tasks. You will also help track performance metrics and operational compliance, while handling confidential information with discretion and professionalism.

Requirements

• Proven experience in office management, administrative support, or similar roles
• Experience with QuickBooks and CRM systems (e.g., Salesforce, HubSpot) preferred
• Strong organizational skills, attention to detail, and ability to multitask
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and collaborate effectively with internal teams

Responsibilities

• Manage office supplies and vendor relationships to ensure adequate stock
• Oversee general administrative workflows and support special projects
• Schedule and coordinate meetings internally and with clients
• Organize and maintain the office environment for efficiency and productivity
• Monitor business owner emails and phone calls daily
• Prioritize tasks and escalate as needed
• Coordinate customer meetings and follow-ups
• Maintain professional communication standards with all partners and clients
• Prepare and send invoices accurately and on schedule
• Track invoice status and follow up on outstanding payments
• Deposit checks and manage customer accounts in QuickBooks
• Pay office bills and maintain financial records for reporting purposes
• Assist in maintaining CRM data, ensuring accuracy and consistency
• Support the sales team with reporting, data entry, and lead tracking
• Assist technical teams with operational tasks, monitoring KPIs and SLAs
• Support cybersecurity and compliance processes, such as policy tracking and security awareness training
• Track project progress, generate operational reports, and ensure adherence to standards and procedures

Benefits

• Ten paid holidays per year
• Paid time off
• Paid Sick time
• 401(k) with matching
• Health insurance
• Dental insurance
• Vision insurance
• Volunteer time off
• Casual work environment
• Cell phone reimbursement
• Professional development assistance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed