Office Administrator & Receptionist

BUENA VISTA RECOVERY LLC•Chandler, AZ

1d•$17 - $20•Onsite

About The Position

This Office Administrator, Receptionist is the first face that patients, staff, families, and the public see when they enter our facility. The Office Administrator, Receptionist is responsible for providing guidance and direction for all individuals entering the facility while assisting in the safe, efficient delivery of services to Buena Vista Recovery’s clientele.

Requirements

2+ years of experience in front desk reception
Strong customer service skills
Strong interpersonal and communication skills and the ability to maintain a positive collaborative relationship among all constituencies
Valid Level one fingerprint clearance card prior to hire
Strong organizational skills with an expert ability to prioritize, multi-task, and problem-solve effectively while working in a fast-paced, challenging, and dynamic environment
Demonstrated proficiency with Microsoft Office products including Word, Excel, PowerPoint, Teams, and Outlook
Working knowledge of HIPAA PII security requirements
If candidate self discloses in sobriety – Buena Vista requires 1 year of continuous sobriety
High School Diploma/GED

Nice To Haves

Experience working in behavioral health preferred

Responsibilities

Answers all incoming phone, chat, and e-mail communications and monitors other communication needs for office staff
Properly screens communications and directs to them to the appropriate resources
Greets and directs all staff, clients, and visitors to the appropriate place while ensuring proper credentialing for all visitors
Works with leadership team to organize and file requested documents, while maintaining HIPAA patient data security standards
Works with appropriate resources for replacement or addition of needed office supplies before they are depleted
Works with the Human Resources department for new employee badge creation on new employee orientation days
Works closely with Executive Director to send out important communications to staff via Microsoft Teams and e-mail using Outlook
Updates Microsoft Yammer as requested by Business Development team
Scans and files all required documents to appropriate secure locations
Coordinates recognition activities including planning and acquisition of supplies for events
Supports leadership staff as needed
Responsibilities for order supplies for all campus
Additional duties as directed on an “as needed” basis